Sales Support Admin

Job Title : Sales Support Admin

Position Overview :

The Sales Support Admin plays a vital role in supporting the sales team, brokers, and clients by ensuring smooth operations from guest reception to property presentation and transaction documentation. This role requires a proactive, service-oriented individual with strong communication skills, product knowledge, and the ability to manage multiple tasks efficiently.

Key Responsibilities :

1. Guest & Client Reception

Greet clients, guests, and homeowners with a professional and welcoming demeanor.

Maintain visitor logs and appointment records accurately.

Provide concierge-level assistance during client visits and meetings.

2. Property Tours & Client Engagement

Assist in coordinating and conducting property viewings for walk-ins, scheduled clients, and brokers.

Present properties professionally, ensuring units are clean, scented, and free of repairs.

Provide product knowledge and updates on available units.

Answer inquiries from social media pages and other platforms.

3. Sales & Transaction Support

Assist clients with reservation agreements, payment terms, and required documentation.

Prepare sample computations and payment schemes tailored to client needs.

Coordinate with documentation teams for processing and follow-ups.

4. Inventory & Data Management

Track unit inventory (sold, held, available for viewing) and update records regularly.

Maintain client and broker databases using tools like Google Sheets.

Manage project data including sales reports, allowances, and expenses.

5. Broker & Seller Coordination

Process accreditation requirements for brokers and sellers.

Help organize project tours, briefings, and meetings, especially on Saturdays.

6. Client Support & Coordination

Assist with punch lists, turnovers, and repair concerns.

Liaise with relevant departments to ensure timely resolution of client issues.

7. Digital Tools & AI Integration

Utilize AI tools and digital platforms to streamline tasks and improve client engagement.

Stay updated on developer tools, announcements, and sales-related technologies.

Qualifications :

Bachelor’s Degree in Business Administration, Marketing, or related field.

Experience in real estate, automotive sales, or property management is a plus.

Strong organizational and multitasking skills.

Excellent communication and client-facing abilities.

Proficient in MS Office, Google Workspace, and CRM / sales databases.

Knowledge of AI tools and digital platforms is an advantage.

Professional, courteous, and service-oriented personality.

Willing to work Monday to Saturday, with client meetings typically held on Saturdays

Willing to work onsite in Annapolis Greenhills