Customer Specialist

🌟 We're Hiring : Customer Specialist! 🌟

Join SM Cyberwest and become part of our dynamic customer service team! We're looking for a dedicated Customer Specialist who excels at providing exceptional customer experiences and building lasting relationships. This role offers excellent growth opportunities with competitive compensation and performance bonuses.

📍 Location : Quezon City, Philippines

⏰ Work Mode : Work From Office

💼 Role : Customer Specialist

💰 Compensation : ₱25.5K + ₱30K Bonus

What You'll Do :

🎯 Handle customer inquiries and resolve issues promptly

📞 Provide exceptional customer service via phone, email, and chat

📊 Maintain accurate customer records and documentation

🤝 Build positive relationships with customers

💡 Identify opportunities to improve customer satisfaction

🔄 Follow up on customer concerns to ensure resolution

What We're Looking For :

✅ Excellent communication and interpersonal skills

✅ Strong problem-solving abilities

✅ Customer-focused mindset with patience and empathy

✅ Basic computer skills and familiarity with CRM systems

✅ Ability to work in a fast-paced environment

✅ High school diploma or equivalent required

Ready to start your career with us? 🚀 Apply now and join our team ASAP!