Training Specialist

Job Title :   Training Specialist

Department : Training / Learning & Development

Reports To : Training Manager

Location : Alabang (On-site), Muntinlupa City, Metro Manila, Philippines

About Pinnacle Intelligence :

Pinnacle Intelligence is at the forefront of transforming the automotive retail industry. We provide AI-powered, sustainable, and scalable digital solutions that engage customers, accelerate sales growth, and elevate the auto retail value chain. Our mission is to revolutionize the automotive retail industry through intelligent technology, unlocking dealerships' full potential and setting new standards of efficiency, profitability, and market leadership. We are dedicated to powering the future of auto retail with AI, Data, and Automation, driven by intelligence at every turn.

Position Summary :

The Training Specialist  at Pinnacle Intelligence plays a vital role in the professional development and success of our operational teams. This individual is responsible for designing, developing, and delivering engaging and effective training programs for new hires and existing employees. A key requirement for this role is a deep understanding of the automotive industry, as the Trainer will translate complex client-specific processes into clear and actionable learning modules, ensuring our teams are equipped with the foundational knowledge and skills necessary to drive operational excellence and client satisfaction.

Key Responsibilities :

1. Training Design & Development :

• Design and develop comprehensive training curricula, modules, and materials (e.g., presentations, job aids, assessments, e-learning content) for new hire onboarding, upskilling, and cross-training.
• Partner with Subject Matter Experts (SMEs), Operations, and Quality teams to create content that is accurate, relevant, and aligned with client-specific processes and performance standards.
• Ensure all training content is infused with relevant automotive industry knowledge to provide a strong contextual foundation for all trainees.

2. Training Delivery & Facilitation :

3. Training Effectiveness & Evaluation :

4. Collaboration & Knowledge Transfer :

Skills & Qualifications :

Required :

Preferred :

Why Join Pinnacle Intelligence?

Pinnacle Intelligence offers a unique opportunity to directly impact our operational success by building and developing our most valuable asset : our people. Your deep automotive knowledge will be instrumental in creating a strong foundation for our teams, and your training expertise will empower them to thrive. If you are a passionate and knowledgeable Trainer who is eager to make a significant impact in a dynamic, high-growth environment, we encourage you to apply!