Service Crew

Key Responsibilities

Customer Service :

Greet customers, present menus, take orders accurately, answer questions about menu items, and make recommendations.

Food & Beverage Preparation :

Prepare food and drinks according to standards, which may involve kitchen duties or serving at a counter.

Sales & Transactions :

Operate cash registers, process payments (including cash and credit cards), and calculate change accurately.

Order Fulfillment :

Coordinate the delivery of food and drinks to customers, ensuring efficiency and accuracy.

Cleaning & Maintenance :

Maintain cleanliness and hygiene in the restaurant, including clearing tables, sweeping floors, wiping surfaces, and sanitizing food preparation areas.

Teamwork :

Work collaboratively with other team members to ensure smooth operations and a positive customer experience.

Essential Skills & Qualities

Customer Focus : A friendly demeanor and commitment to providing excellent customer service.

Communication Skills : Ability to communicate clearly with customers and team members.

Efficiency : Capable of working quickly and accurately in a fast-paced environment.

Attention to Detail : Accuracy in taking orders and processing transactions.

Reliability & Dependability : Trustworthy and able to be relied upon to complete tasks.

Common Work Environments

Service crew members work in various fast-paced settings, such as : Restaurants, Fast food outlets, Cafes, and Retail stores.