Senior Operations Manager
Total Information Management Corp.Makati, Metro Manila, Philippines3 hours ago
Job descriptionFoster strong partnerships between IT, HR, Finance, Sales, and other departments to enhance interdepartmental communication and workflow. Ensure that project management and resource allocation align with the company’s strategic priorities. Work closely with the IT department to ensure seamless infrastructure management, cybersecurity, and technology adoption. Collaborate with the HR team to drive workforce planning, talent acquisition, and employee engagement. Support the Finance department in budgeting, cost management, and financial forecasting. Partner with the Sales and Marketing teams to optimize operational support for business growth. Analyze current workflows and identify areas for process optimization. Implement scalable systems, tools, and frameworks to enhance operational efficiency. Develop risk management strategies to mitigate potential operational disruptions. Monitor key operational metrics and provide actionable insights to leadership. Prepare and present reports on operational performance, challenges, and opportunities for improvement. Ensure compliance with industry standards, regulations, and company policies. Prepare reports and analyses on operational performance and administrative efficiencies. Ensure compliance with safety and security protocols. Liaise with stakeholders to streamline administrative processes and operational workflows. Supervise administrative functions, including office management, facilities, and resource planning. Ensure compliance with internal policies, government regulations, and corporate governance standards. Oversee procurement and vendor management for operational and administrative needs. Manage administrative budgets and control costs related to office operations. Implement workplace policies and ensure proper documentation and record‑keeping. Bachelor’s or Master’s degree in Business Administration, Operations Management, IT, or a related field. 10+ years of experience in operations management, preferably in an IT or technology‑driven company. Proven track record of successfully leading cross‑functional teams and driving operational excellence. Strong understanding of IT infrastructure, software development, and digital transformation. Expertise in project management methodologies (Agile, Scrum, Lean, Six Sigma, etc.) . Exceptional leadership, problem‑solving, and decision‑making skills. Ability to manage multiple priorities and deliver results in a fast‑paced environment. Excellent communication, negotiation, and stakeholder management abilities. Strategic Thinking : Ability to align operations with business objectives. Collaboration & Teamwork : Strong ability to foster partnerships across all departments. Process Optimization : Proficiency in identifying inefficiencies and implementing improvements. Decision‑Making : Data‑driven approach to problem‑solving and risk assessment. Leadership & Influence : Ability to inspire and lead teams toward common goals. Innovation & Adaptability : Open to new technologies and methodologies to improve operational performance.
Job Summary
The Senior Operations Manager is responsible for overseeing and orchestrating all operational functions within the company, ensuring seamless collaboration between departments to drive efficiency, productivity, and strategic growth. This role demands a highly organized and results‑driven leader with deep experience in IT operations, project management, and cross‑functional coordination. The Operations Head will work closely with executives, department heads, and stakeholders to align operations with business goals and optimize processes for scalability and innovation.
Key Responsibilities
Operational Strategy & Leadership
- Develop and implement operational strategies that align with the company’s vision, mission, and business objectives.
- Act as the orchestrator between all departments, ensuring cohesive collaboration and synergy across teams.
- Drive operational excellence by establishing best practices, KPIs, and performance metrics to measure efficiency.
- Identify and implement automation and process improvements to enhance productivity and cost‑effectiveness.
Cross-Departmental Collaboration
Process Improvement & Efficiency
Performance Monitoring & Reporting
Reporting & Compliance
Administrative Functions
Qualifications & Experience
Key Competencies
#J-18808-Ljbffr
Create a job alert for this search
Operation Manager • Makati, Metro Manila, Philippines
Related jobs
No pay cuts / agency fees you earn your full salary.Work directly under the client (100% remote).Executive coaching & career support.
Be part of a strong Philippine talent pipeline.Pacific Standard Ti...Show moreLast updated: 30+ days ago
About the job Senior Operations Manager (BGC Taguig) | Onsite.Managing client relationship ensures high level of client satisfaction.
Overall Engagement Accountability (Delivery Management) meets or...Show moreLast updated: 30+ days ago
%2C%20Inc.)
Managing client relationship ensures high level of client satisfaction.Overall Engagement Accountability (Delivery Management) meets or exceeds contractual Service Level Agreements (SLA) consistent...Show moreLast updated: 30+ days ago
- Promoted
Senior Operations Manager
TEMPWELL COMPANYMuntinlupa, Metro Manila, Philippines On-site - Muntinlupa 5-10 Years Experience Bachelor Full-time.Employee Recognition and Rewards.Company Equipment, Parking Space.
You will lead cross-functional teams, oversee supply chain readiness,...Show moreLast updated: 30+ days ago
- Promoted
Were Hiring : Senior Operations Manager -Healthcare Account
GGAS ServicesOrtiagas, National Capital Region, PH We’re Hiring : Senior Operations Manager – Healthcare Account Location : Ortigas (Onsite) Shift : Night Shift, follows US Holidays Compensation : PHP 150,000 – Position Overview We are looking for an...Show moreLast updated: 30+ days ago
- Promoted
USRN Senior Operations Manager / Operations Manager BPO Needed
Gap Solution Recurrent FirmQuezon City, National Capital Region, PH HIRING : USRN Senior Operations Manager / Operations Manager (Healthcare Account | Onsite | QC | Night Shift) Join a top-tier BPO healthcare organization and lead a team dedicated to providing qual...Show moreLast updated: 12 days ago
- Promoted
USRN Senior Operations Manager / Operations Manager Valid USRN
DirectPath RecruitmentManila, National Capital Region, PH HIRING : USRN Senior Operations Manager / Operations Manager (Healthcare Account | Onsite | QC | Night Shift) Join a top-tier BPO healthcare organization and lead a team dedicated to providing qual...Show moreLast updated: 12 days ago
- Promoted
Senior Operations Manager 4+ years of total BPO exp in healthcare
DirectPath Recruitmentmanila, National Capital Region, PH We’re Hiring : Senior Operations Manager – Healthcare Account Location : Ortigas (Onsite) Shift : Night Shift, follows US Holidays Compensation : PHP 150k Position Overview We are looking for an exper...Show moreLast updated: 30+ days ago
- Promoted
USRN-Senior Operations Manager 170k to 200k
GGAS Servicesmanila, National Capital Region, PH Senior Operations Manager – USRN (BPO Healthcare Account) Location : NCR, Philippines (Onsite) Account : UMR Healthcare Compensation : Salary will be based on your most recent paycheck Qualification...Show moreLast updated: 30+ days ago
Senior Operations Manager
MorestaffingManila, Metro Manila, PhilippinesQuick Apply
- Promoted
- New!
Senior Operations Manager (E-Commerce) | Cyberpark, Cubao
ibexQuezon City, Metro Manila, Philippines Senior Operations Manager (E-Commerce) | Cyberpark, Cubao.Quezon City, National Capital Region, Philippines.Operations Manager is responsible for managing performance of team leaders and their repr...Show moreLast updated: 3 hours ago
- Promoted
Senior Operations Manager - 25K signing bonus
HUKL CONSULTANTS OPCPampanga, Philippines HUKL Consultants OPC is a rapidly growing company committed to providing outstanding customer service and optimizing our operations to stay ahead of the competition.
As we continue to expand, we are...Show moreLast updated: 18 days ago
- Promoted
Were Hiring : Senior Operations Manager -Healthcare Account 185k
Gap Solution Recurrent Firmmanila, National Capital Region, PH We’re Hiring : Senior Operations Manager – Healthcare Account Location : Ortigas (Onsite) Shift : Night Shift, follows US Holidays Compensation : PHP 150,000 – PHP 185,000 (based on last pay) + 20% to ...Show moreLast updated: 30+ days ago
- Promoted
- New!
Senior Operations Director
Cobden & Carter InternationalQuezon City, Metro Manila, Philippines About the job Senior Operations Director.Oversee monitoring and managing all.Show moreLast updated: 3 hours ago
- Promoted
Senior Operations Manager
SMS Global Technologies Inc.Pasig, Metro Manila, Philippines Provide overall direction, strategy, and leadership for the company in alignment with corporate goals and the healthcare industrys transformation needs.
Lead the development and execution of busines...Show moreLast updated: 1 day ago
- Promoted
Senior Operations Manager (EGGS)
RippedboxstationMetro Manila, Philippines About the job Senior Operations Manager (EGGS).We are seeking a dynamic and results-driven.Business Process Outsourcing (BPO) environment.
This role is responsible for driving operational excellence...Show moreLast updated: 30+ days ago
BPO Senior Operations Manager (BGC Taguig) | Onsite
TASQ Staffing SolutionsTaguig, Metro Manila, PhilippinesQuick Apply
- Promoted
Senior Operations Manager
Sysgen RPO, Inc.Taguig, Metro Manila, Philippines Work Location : Taguig 3X onsite.Skilled in Google Advertisement / Google Ads + Digital Marketing.Operation + Stakeholder Management and will oversee 150-200 headcounts.
As the Senior Manager for th...Show moreLast updated: 11 days ago
- Promoted
Process Excellence Lead (Senior Manager)
Watsons Personal Care Stores (Philippines), Inc.Pasay, Metro Manila, Philippines The Process Excellence Lead will be responsible for driving continuous improvement initiatives across the organization.This role will partner with cross-functional teams to identify opportunities, ...Show moreLast updated: 1 day ago
Senior Operations Manager (BGC Taguig) | Onsite
TASQ Staffing SolutionsTaguig, Metro Manila, PhilippinesQuick Apply
- Promoted
USRN Senior Operations Manager / Operations Manager BPO Needed
GGAS Servicesmanila, National Capital Region, PH HIRING : USRN Senior Operations Manager / Operations Manager (Healthcare Account | Onsite | QC | Night Shift) Join a top-tier BPO healthcare organization and lead a team dedicated to providing qual...Show moreLast updated: 12 days ago