Purchasing Coordinator (CA)

About Us

HelloConnect

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh

HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

1. Main purpose of the job

The Purchasing Coordinator plays an essential role in managing and overseeing our distribution center’s indirect purchasing. This includes acquiring products from vendors at the agreed-upon where agreements or most advantageous prices and ensuring that these purchases support the organization's operations and strategies. They need superior attention to detail, great organizational abilities, and excellent communication skills. They also need proficiency in relevant software applications, such as inventory management systems or enterprise resource planning (ERP) systems.

2. Responsibilities and duties

• Extract and aggregate data from the invoicing system for invoice analysis and reconciliation.
• Analyse errors and trace them back to the root cause using raw data from the appropriate database.
• Ensure data accuracy and correct flow of information to the relevant stakeholders involved in the daily activities, reporting any data issues to the team.
• Performs intermediate & ad-hoc database analysis using pivot tables, charts, and formulas in Google Sheets.
• Audit purchase order system for open purchase orders pending invoice receipt, research, or close as necessary.
• Coordinating purchasing activities with other departments within the company to ensure consistency in approach, terminology, and implementation.
• Maintains operations by following policies and procedures and reporting and driving needed changes.
• Supporting our inbound supply chain operations to ensure our supplies arrive in full and on time.
• Engaging with our external suppliers to ensure our high standards are consistently met.

Fulfilling the weekly ordering and forecasting processes.

Proactively managing inbound deliveries to eliminate risk.

Ensuring timely and accurate information is shared with internal stakeholders working closely  with various teams to deliver the best customer experience.

Evaluate Supplier Performance

Why work for us?

At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.

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