Work Setup : Hybrid (twice a week) but additional onsite presence is required based on business needs such as DOLE hearings, groundwork, or addressing employee complaints | Location : MOA Pasay
Work Schedule : Mid-shift
Responsibilities :
- Resolution of end- user issues timely with minimal escalations
- Completion of ERP compliance and audit activities as per pre-defined timelines
- Accuracy and timeliness of HR Monthly Reports and other related trackers
- Help manage the regulation process ensuring 100% compliance to the company policies & procedures and the Philippine Labor Code
- Be the first line support for HRBP administrative requirements
- Help answer questions, research and resolve HR issues and ensure appropriate documentation is completed
- Promote and manage local implementation of corporate HR initiatives
- Oversee and / or support employee engagement activities by the company
- Other tasks as may be assigned
Qualifications :
Candidate must possess at least a Bachelor's / College Degree in Business Studies / Administration / Management, Human Resource, Law or equivalent.A minimum of 3 years HR administrative experience is preferred.Currently in BPO HRBP Manager roles or Senior Team Lead positions who are ready for promotion.This role involves onsite responsibilities, including attending DOLE hearings and handling employee concerns directly.This is a ground-level operational role, and candidates must be comfortable with such tasks.