Local Key Account Specialist

Key Responsibilities

Relationship Management :

Develop and maintain strong, long-term relationships with assigned key local clients.

Sales & Growth :

Drive sales growth by understanding client needs, promoting products / services, and executing strategic account plans.

Customer Support :

Address client requests, resolve complaints, and ensure customer satisfaction by providing quality service.

Data Analysis :

Process, record, and analyze customer data to identify trends, opportunities, and potential issues, and present findings in reports.

Strategic Planning :

Assist in planning and implementing effective sales strategies, including creating tailored solutions for key accounts.

Internal Coordination :

Collaborate with internal teams and external stakeholders to ensure the timely fulfillment of sales orders and commitments.

Market Knowledge :

Stay updated on industry trends, competitive activities, and developments within the assigned territory.

Required Skills & Qualifications

Education :

A Bachelor's degree in Business Administration, Marketing, Sales, or a related field.

Experience :

Proven experience in the sales industry, particularly in a Key Account Specialist or similar customer management role.

Communication :

Excellent skills in verbal and written communication, presentation, and negotiation.

Analytical Skills :

Strong analytical and problem-solving capabilities to interpret data and address client issues.

Organizational Skills :

Good time management and organizational abilities to handle multiple accounts and tasks efficiently.

Technical Proficiency :

Familiarity with Customer Relationship Management (CRM) software (e.g., Salesforce, HubSpot).

Personal Attributes :

A detail-oriented, highly motivated individual capable of working independently and collaboratively.