CSR - Senior US Retirement Services Associate
ACCPRO InternationalMOA / Pasay, National Capital Region, Philippines15 hours ago
Job descriptionCandidate must have at least 2 years experience in US Retirement Services Educational attainment : completed Highschool or SHS Language Level : CEFR B1 Excellent Communication Skills Must be willing to work onsite and be amenable to shifting schedules. HMO coverage for up to three dependents, valid until age 80 Competitive compensation package with monthly performance incentives Meal and other allowances Medical coverage for employees and up to three qualified dependents Dental coverage for employees Skills enhancement through training and professional development programs
Work Set up / Schedule : Onsite | Shifting Schedule | 2 days off
DUTIES and RESPONSIBILITIES :
- Process and manage retirement plan transactions accurately and on time.
- Handle client inquiries and provide resolutions in a professional manner.
- Review and validate participant data to ensure compliance with retirement plan rules.
- Coordinate with internal teams and external partners for issue resolution.
- Maintain confidentiality and adhere to data privacy standards.
- Contribute to process improvements and best practices.
QUALIFICATIONS :
BENEFITS OFFERED :
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Csr • MOA/Pasay, National Capital Region, Philippines
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