Delivery Operations Specialist (Fully remote)

Delivery Operations Specialist (Fully remote)

EXUS is a global technology company specializing in debt collections software for financial services and utilities. Our enterprise SaaS platform is used in over 52 countries , delivering measurable improvements in collections, compliance, and operational efficiency. With 20+ years of experience and a product recognized by Gartner as best-in-class , we combine global insight with local adaptability to empower collections teams worldwide.

Our people constitute the source of inspiration that drives us forward and helps us fulfill our purpose of  being role models for a better world.

This is your chance to be part of a highly motivated, diverse, and multidisciplinary team that embraces breakthrough thinking and technology to create software that serves people. We offer a creative, fun, and above all, inspiring working environment that fosters team spirit and promotes the greater good. We are positive and eager to learn and explore. We are committed to our vision.

Our shared Values :

• We are transparent and direct
• We are positive and fun, never cynical or sarcastic
• We are eager to learn and explore
• We put the greater good first
• We are frugal and we do not waste resources
• We are fanatically disciplined, and we deliver on our promises

We are EXUS! Are you?

As part of the Customer Success department, which brings together Delivery and Customer Support under one umbrella to provide a 360° view of the customer journey, this role supports the operational foundation of a newly unified and growing department.

With increased complexity and scale, we are placing a strong focus on operational excellence to ensure this unification is well-managed, scalable, and efficient.

The Delivery Operations Specialist will play a key role in supporting the tools, processes, and reporting that enable the Delivery team to operate effectively within the Customer Success function. The role will also contribute to maintaining control functions and participating in audits and reviews to ensure alignment, accountability, and continuous improvement.

The ideal candidate combines strong analytical and process-thinking skills with a collaborative, can-do mindset.

Responsibilities :

Requirements

Nice to Have

Benefits

At EXUS we help our people to achieve excellent results by creating a work environment that encourages individual and team success.

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