Client Services Supervisor (Account Management / Onboarding Support)

Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.

At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.

Why You'll Love Working Here :

🌟 You’re Valued.

You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.

🚀 You’ll Grow.

From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.

🎉 You’ll Belong.

We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.

🏢 You’ll Work in Style.

Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.

💼 You’ll Work with Global Brands.

We match you with top international clients where you’ll work directly with their teams and make a real impact.

Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.

Satellite Office is looking for an experienced and qualified account management coordinator to assist achieving our high growth targets.

WHAT WILL BE YOUR MAIN RESPONSIBILITIES?

KEY ACCOUNT MANAGEMENT

• Strengthening rapport with clients and accomplishing client requests in a customer-focused, professional, and courteous manner
• Act as an escalation point and a major advocate of the client
• Ensure an accurate assessment of client satisfaction at all times using various resources- regular daily contacts, weekly, monthly quarterly business reviews, and bi-annual pulse surveys (via phone or )
• Identify, develop, implement, and make recommendations on strategic value-adds (innovation)
• Drive inside sales initiatives

ONBOARDING OPERATIONAL SUPPORT

NEW ACCOUNT SETUP

WHAT ARE WE LOOKING FOR? PERSONAL SKILLS QUALITIES

SPECIAL REQUIREMENTS

QUALIFICATIONS EXPERIENCE