Outbound Collections Supervisor

Enjoy Uncapped Commission and HMO upon Day 1!

Work Location : Southwoods, Biñan Laguna

Training Location : BGC, Taguig (2 weeks)

Start Date : ASAP

Required Qualifications :

• Bachelor's degree required
• At least 3 years of experience as a supervisor in a BPO / Call Center environment
• Must have direct recent experience in outbound collections as a TL / Supervisor
• Strong understanding of collection laws (FDCPA, FCRA, HIPAA, etc.)
• Proficiency in MS Office tools (Excel, Word) and familiarity with CRM / call center systems
• Knowledge of Philippine labor laws and BPO workforce practices
• Excellent verbal and written communication skills
• Willing to undergo 2 weeks of in-person training in BGC, Taguig (candidate's expense)
• Preferably available to start immediately