Store Manager - National Capital Region

Store Manager – Responsibilities & Requirements

Responsibilities

• 1. Deliver Exceptional Customer Experience - Foster a customer-centric environment by ensuring consistently high levels of satisfaction and engagement.
• 2. Lead and Empower the Sales Team - Coach, motivate, and support team members to achieve and surpass sales goals.
• 3. Drive Sales Performance and Business Growth - Develop and execute strategies to attract new clientele, boost foot traffic, and enhance overall profitability.
• 4. Handle Customer Concerns Efficiently - Address customer complaints and inquiries with professionalism to maintain a positive brand image and shopping experience.
• 5. Maintain Brand and Operational Standards - Ensure store operations align with company guidelines, including visual merchandising and brand representation.
• 6. Analyze Sales Metrics - Create and interpret sales reports using retail KPIs to inform strategic decisions and identify opportunities for growth.
• 7. Oversee Daily Store Operations - Manage routine tasks such as staff scheduling, budgeting, and maintaining accurate financial records.
• 8. Evaluate Merchandise Performance - Monitor product performance, assess sell-through rates, and respond proactively to merchandising challenges.
• 9. Manage Inventory Processes - Oversee inventory management, ensuring proper stock levels, loss prevention, and timely replenishment.

Qualifications and Requirements

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