Office Staff- Customer Service Representative / Dispatcher

Note : Not a BPO Company | Open for Fresh Graduates

 Responsible for communicating and building good relationship with sales and clients.

 Managing calls and inquiries by clients.

 Handles customer complaints and provides appropriate solutions.

 Keep records and documents all transactions.

 Responsible for the documentation of communications and advisory within the department.

 Responsible for ensuring departments requirement such as Supplies and Materials are properly

requested on time and monitors status from all the time.

 Ensure proper recording, documentation and filing of everything concerning the department.

 Ensure the complete, timely and accurate booking requirements are received and

communicated on time with the driver.

 Provides precise data with the drivers to ensure timely pick-up and delivery of goods.

 Other duties as may be assigned from time to time.

Qualifications :

 Graduate of BS Computer Science, BS Business Administration, or any related course

 At least with 1-2 years’ related experience in the field but fresh graduates are welcome to apply (must be willing to be trained)

KNOWLEDGE

 Knowledge in handling customer

 Well versed in recording, documentation and preparation of management reports.

SKILLS

 Good interpersonal and communication skills. Problem solving and ability to communicate with

diverse personnel and clients.

 Skilled in computer, office applications and System Applications.