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IT Manager (HMO company)
Dempsey Resource ManagementMakati, Metro Manila, Philippines26 days ago
Job descriptionBachelor's degree in Information Technology, Computer Science, or related field 3 years and above experience Technological platforms : Microsoft 365, Smartsheet, Programming IT service management (ITIL v4) : incident / problem / change, CMDB Core infrastructure : LAN / WAN, VPN, DNS / DHCP, NAT, Wi-Fi, AD / Azure AD / Entra ID Cloud platforms : AWS / Azure / GCP (networking, IAM, cost management, backup / DR) Cybersecurity basics : ISO 27001 / NIST CSF, patching, endpoint protection, MFA / SSO, DLP End-user platforms : Windows / macOS, MDM (Intune / Jamf), Office 365 / Google Workspace DevOps / IaC fundamentals : CI / CD, Git, scripting, Terraform / ARM, container concepts Data protection & resilience : backups, DR / BCP, RPO / RTO, logging / observability IT asset & software asset management (ITAM / SAM) and licensing models Stakeholder management and customer-centric mindset Strategic and systems thinking; ability to balance risk, cost, and value Clear communication to executives; concise incident communications Decision-making under pressure; bias for action and ownership Change leadership and organizational influence; prioritization Risk / compliance orientation; data-driven problem solving Collaboration across product / finance / security
Overview
Join to apply for the IT Manager (HMO company) role at Dempsey Resource Management
Salary : 50,000-100,000
Work Schedule : 8 : 30AM-5 : 30PM
Responsibilities
- Project / portfolio management, road mapping, prioritization, delivery to scope / schedule
- People leadership : coaching, performance management, hiring, delegation
- Incident / problem management, root cause analysis (RCA), post-mortems, MTTR reduction
- Budgeting & cost optimization (FinOps), forecasting, chargeback / show back
- Vendor evaluation, negotiation, contract / SLA management
- Automation & scripting (PowerShell, Bash, Python); task orchestration
- Documentation & diagramming (SOPs, runbooks, Visio / Lucidchart / Draw.io)
- KPI design & reporting (SLAs, uptime, availability, MTBF / MTTR), dashboarding
Qualifications
Knowledge & Competencies
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It Manager Hmo Company • Makati, Metro Manila, Philippines
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