Airline Sales Support for US

Job Accountabilities :

• Handle customer inquiries, bookings and travel-related concerns through email, chat, and phone.
• Provide accurate and timely information on flights, reservations and travel policies.
• Utilize airline systems and tools to manage tickets, cancellations, or modifications.
• Communicate effectively in English and Spanish to assist international customers.
• Collaborate with internal teams to resolve escalated issues efficiently.
• Ensure compliance with company procedures and industry standards.
• Maintain a high level of professionalism and reliability in all interactions.

Job Requirements :