Medical Front Desk Administrator

Job Description

This is a remote position.

Virtual Assistant - Front Desk Administrator

Schedule :

Part-time : 20 hours per week (4 hours per day, Monday-Friday)

9am-1pm CST preferred, open to flexible hours

Responsibilities :

Handle front desk operations and patient communications

Manage insurance claims processing as they come in

Process patient payments and billing

Support client retention initiatives and patient engagement

Conduct patient check-up calls and follow-ups

Perform administrative tasks and back-office support

Potentially make outreach calls to reactivate former patients

Handle general administrative duties to support clinic operations

Requirements :

Experience in healthcare or medical administrative roles preferred

Strong communication skills for patient interactions

Familiarity with insurance claims processing and medical billing

Ability to work independently in a virtual environment

HIPAA compliance training and understanding of healthcare privacy requirements

Proficiency with CRM systems and healthcare management software

Strong organizational skills and attention to detail

Comfortable with phone-based patient communications

Scope :

Part-time position : 20 hours per week (4 hours per day, Monday-Friday)

Virtual / remote work arrangement

Healthcare industry focus with chiropractic clinic specialization

Direct integration into existing clinic team and systems

HIPAA-compliant work environment and training provided

Month-to-month engagement with potential for long-term growth

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

ZR_29423_JOB

Requirements

Advanced proficiency in QuickBooks Online HR experience with an AU-based client / company Strong understanding of Australian bookkeeping practices, including BAS Excellent communication and documentation skills Detail-oriented, self-managed, and highly organized Ability to proactively identify and solve problems Previous experience supporting trade businesses is a strong advantage Independent Contractor Perks Permanent remote role with a collaborative team culture Opportunity to make a meaningful impact on business growth and stability Access to backup support and documented processes for smooth operations Be part of a company that values proactive communication and reliability Immediate hiring ZR_24527_JOB