Senior Consultant (Insurance)

Job description

Strategic and hands‑on Consultant to lead the execution of a Target Operating Model (TOM) transformation for a leading insurance clients branch operations. This role is ideal for someone who thrives in dynamic environments, understands operational excellence, and can drive change across complex, multi‑branch ecosystems.

What you will do

Conduct readiness assessments across branch operations

Identify operational gaps and improvement areas

Recommend enhancements using proven frameworks and delivery models

Co‑create the execution blueprint across Process, Organization, People, Tools, and Customer Experience (CX)

Translate findings into actionable recommendations

Support the launch of the scaled roll‑out phase

Lead full‑scale roll‑out across branches

Refine strategy and deliverables based on feedback and performance metrics

Facilitate end‑to‑end testing and validation of TOM components

Manage hypercare support teams to ensure smooth adoption and issue resolution

What you will need

• Bachelor’s degree in Business, Finance, Economics, Risk Management, or a related field.
• 5–10 years of experience in insurance consulting or senior roles within insurance companies.
• Ability to lead project teams , manage stakeholders, and deliver high‑impact solutions.
• Skilled in client relationship management , presentations, and cross‑functional collaboration.
• Experience in mentoring junior consultants and contributing to business development.

#J-18808-Ljbffr