E-Commerce Admin Assistant

Job Description

This is a remote position.

Schedule :   Monday to Friday, 8 : 00 AM – 5 : 00 PM ACST (includes a one-hour unpaid break)

Total Weekly Hours : 40 Hours

Are you a detail-oriented professional with strong communication skills and experience in e-commerce operations? Our client is seeking a tech-savvy E-Commerce Admin Assistant to handle billing, data entry, product updates, and inventory accuracy across multiple platforms. If you’re comfortable using POS systems, monitoring orders, and providing timely shipping updates while supporting team operations, this role is for you. Experience with Neto by Maropost and AI tools like ChatGPT is a plus—apply now!

Responsibilities

Monitor and respond to customer emails and inquiries with professionalism and attention to detail.

Accurately process invoices and manage billing-related administrative tasks.

Operate and maintain POS (Point of Sale) systems for seamless transaction processing.

Track and update shipping information to keep customers informed about their orders.

Upload and manage product data across various business systems and platforms.

Use RMS (Retail Management System) to maintain accurate inventory records.

Monitor e-commerce orders from placement through fulfillment.

Provide general administrative support to help the operations team focus on specialized tasks.

Leverage ChatGPT and other tools to streamline business processes.

Work within the Neto by Maropost e-commerce platform for daily operations and order management.

Requirements

Strong English communication skills (written and verbal) with the ability to respond professionally to customer inquiries.

Proven attention to detail and accuracy, especially when handling invoices, billing, and data entry.

Experience using POS systems and familiarity with transaction processing.

Ability to manage shipping updates and provide timely order status information to customers.

Skilled in uploading, updating, and maintaining product data across multiple platforms.

Experience working with RMS to ensure inventory accuracy.

Knowledge of e-commerce operations, including order monitoring, fulfillment, and customer service support.

Strong organizational skills with the ability to manage multiple administrative tasks efficiently.

Proactive and willing to take on general administrative responsibilities to support the team.

Comfortable using AI tools such as ChatGPT to improve efficiency and streamline workflows.

Familiarity with the Neto by Maropost e-commerce platform is a plus.

Tech-savvy, adaptable, and quick to learn new software and processes.

Independent Contractor Perks

HMO coverage (for eligible locations)

Permanent work-from-home arrangement

Immediate hiring

ZR_27890_JOB

Requirements

Strong English communication skills (written and verbal) with the ability to respond professionally to customer inquiries. Proven attention to detail and accuracy, especially when handling invoices, billing, and data entry. Experience using POS systems and familiarity with transaction processing. Ability to manage shipping updates and provide timely order status information to customers. Skilled in uploading, updating, and maintaining product data across multiple platforms. Experience working with RMS to ensure inventory accuracy. Knowledge of e-commerce operations, including order monitoring, fulfillment, and customer service support. Strong organizational skills with the ability to manage multiple administrative tasks efficiently. Proactive and willing to take on general administrative responsibilities to support the team. Comfortable using AI tools such as ChatGPT to improve efficiency and streamline workflows. Familiarity with the Neto by Maropost e-commerce platform is a plus. Tech-savvy, adaptable, and quick to learn new software and processes.