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Account / Process Trainer (Taguig) | Onsite
TASQ Staffing SolutionsTaguig, Philippines11 hours ago
Job descriptionDemonstrates end to end understanding of course design methodologies. Demonstrates end to end understanding of content development and maintains appropriate methodology. Possesses effective delivery / training techniques and methods. Basic knowledge of research methodology and principles in order to carry out research ethically and effectively with guidance. Graduate of any 4-year course. At least 4 years total BPO work experience with 2 years of experience as a trainer in BPO / shared services industry. Preferably with background or knowledge in Tech Support. Excellent oral and written communication. Amenable to work in shifting schedules in BGC Taguig. Amenable to work onsite
Responsibilities :
1. Training Needs Analysis :
- Ability to identify training needs accurately.
- Ability to extend follow- up support on the floor to sustain learning and improve performance.
2. Curriculum and Course Design :
3. Content Development :
4. Course Delivery :
5. Research Methodology :
Requirements :
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Trainer • Taguig, Philippines
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