CSR Tax Specialist

OP360 delivers high-performing outsourcing solutions. We partner with ambitious brands to make scaling easy.

At OP360, we make business better, faster, and smarter. As a US-headquartered BPO, we provide nearshore and offshore support to help ambitious companies grow. With a focus on innovation and excellence, we build long-lasting partnerships that drive success.

The Role

We are looking for a Customer Service Representative – Tax Specialist to join our Sales Tax Operations team. The ideal candidate should possess excellent written and verbal communication skills, as well as a passion for delivering exceptional customer service.

RESPONSIBILITIES :

• Handle inbound and outbound calls related to sales tax inquiries and issues.
• Provide accurate and timely responses to customer concerns regarding tax filings, payments, and compliance.
• Support clients with document submissions and data validation.
• Collaborate with internal teams to resolve discrepancies and ensure accurate reporting.

WORK SETUP :

Ideal Profile

What's on Offer?