Job Description
This is a remote position.
KEY RESPONSIBILITIES :
- Support the operation of client feedback tools, including survey and dashboard admin, liaising with childcare centres, and managing admin and
- Monitor project milestones, track progress, and follow up on tasks to ensure timeliness.
- Maintain and update client and team documentation (project plans, timelines, contact lists, proposals)
- Manage shared drives, process administration and databses to ensure efficient processes.
- Handle correspondence including emails, follow-ups, and reminders for clients and internal stakeholders.
- Assist with planning workshops, training sessions, and events including presentation and materials preparation and participant communications.
- Coordinate onboarding workflows and training programs, including pre-work, follow-ups, and check-ins.
- Design and manage training documents such as prestnations, guides, workbooks, and admin assets.
- Provide support in course design and instructional design for training and development programs.
- Maintain accurate data in CRM systems and project management tools.
- Use platforms to support project workflows (Notion).
- Basic level of Administration tasks in Qualtrics feedback program.
- Design & creation competence on Canva.
- Microsoft suite (Outlook & Excel)
- Draft meeting invites, internal / external updates, and client messages.
- Support basic communications and ensure consistent messaging across teams.
Requirements
2+ years’ experience in an administrative or coordination role.Strong organisational skills with excellent attention to detail.Clear and professional communication skills (written, verbal, and phone).Ability to multitask, prioritise, and manage time effectively.Proficiency with Microsoft Office (Word, Excel, PowerPoint).Familiarity with project management tools (Notion ideally) or willingness to learn.Experience with CRM systems and data entry.Canva skills for creating training and communication materials.Experience in instructional design or course design highly regarded.Proactive problem-solving and ability to anticipate needs.Strong interpersonal and collaborative skills.Ability to learn new systems and conduct own research in doing so.Discretion and ability to handle confidential information.Benefits
Here at Access Offshoring, we believe in more than finding our clients the right candidate. We believe in the human perspective. We believe in our candidates and their dreams. We believe in finding the right role for you. We are committed to working for you as much as we work for our clients.
Access Offshoring is dedicated to saving business owners 2,000,000 hours by 2031 and we need your help. Transforming the way businesses operate, we connect great businesses with amazing offshore talent.
We recognise that we often get more done in our own designed workspace, so Access Offshoring offers a complete work from home model. Yep – that’s right, 100% work from home. But wait there’s more.
Here are just some of our benefits :
Australian clients and Australian hours (giving you great experience and an early finish!)Work from Home AllowanceHMO for you AND a dependent from Day 120 Days Annual Leave and 5 Days Sick LeaveGovernment Statutory Benefits13th Month PayComputer EquipmentOpportunities for growthRequirements
Notion, Excel