This job offer is not available in your country.
){kind=logo}
IT Help Desk Technician (Remote)
Intelligent Technical Solutions (ITS)Makati, National Capital Region, PH30+ days ago
Job descriptionProficient in supporting Office 365, MS Office, Active Directory, Adobe, endpoint cybersecurity, mobile devices, and various business applications. Experience with Windows and Mac OS troubleshooting. Prior experience in IT Helpdesk support or a similar role. Skilled in application troubleshooting, PC deployments / imaging, and user profile management. Experience with Managed Service Providers (MSPs) is highly desirable. A home office set up that meets the following : A working computer with minimum of 8gb RAM, i5 Windows10 or macOS Big Sur. Stable internet connection with at least 5mbps download and upload. A quality headset with noise cancellation feature for meetings. A mobile phone that has the capacity to install the Microsoft Authentication app. HD webcam 2nd Monitor UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop) A very strong cultural fit the ITS way (Our core values will be discussed during the interview) Excellent command of the English language both spoken and written. Able to pass our online behavior and cognitive assessments. Able to work full time 40 hours a week - 8 : 00AM to 5 : 00PM, Pacific Standard Time (PST) from Monday to Friday. Able to provide NBI Clearance (for PH applicants). Paid US Holiday Night Shift Bonus Paid Time Off (15 Vacation days per year) Health Insurance / HMO (Employee & Dependent / s) Life Insurance Dental and Vision Reimbursement Accident and Disability Coverage Company-paid training and Certification Health & Wellness Program Salary Advancement
Start Date : January 2025
Job Description
Join Intelligent Technical Solutions, a dynamic and growing company, as our IT Help Desk Technician. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Job Responsibilities
This role is expected to be able to resolve the following technical issues with little or no assistance :
- Workstation operating system issues of any kind.
- Printer issues of any kind.
- Standard business application (Office, etc.) issues of any kind.
- Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
- Basic networking troubleshooting related to desktop connectivity.
- Answer incoming Quick Fix calls from clients.
Job Qualifications
Job Requirements
Compensation :
Pay rate starts at $4.59 / hr to $6.89 / hr and may vary by experience.
Benefits :
Create a job alert for this search
Desk • Makati, National Capital Region, PH
Related jobs
Is a full service cloud communications, IT, network security, and internet connectivity provider with a strong focus on tailored solutions, white glove support, and industry compliance.Tailored Bus...Show moreLast updated: 30+ days ago
As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our IT infrastructure, with a focus on Linux administration, Windows Server / Virtual Hyper-V, cloud tec...Show moreLast updated: 30+ days ago
Serve as the first point of contact for customers seeking technical assistance over the phone or email.Perform troubleshooting through diagnostic techniques and pertinent questions.Determine the be...Show moreLast updated: 30+ days ago
Providing technical support to teams within the organization when required.Resolve customers’ enquiries or issues upon escalation from internal and external source, ensuring proper follow-up to the...Show moreLast updated: 29 days ago
Job Title : IT Support Specialist.IT Support Specialist to join our growing team.In this role, you will play a critical part in supporting our internal staff and external clients with their computer...Show moreLast updated: 30+ days ago 
MySigrid is looking to hire ambitious, experienced, and resourceful IT Support Specialist to join us in developing scalable software solutions both on mobile and web.
You will be working together wi...Show moreLast updated: 5 days ago
Employment : Temporary Remote Contractor.Contract Length : 4 Months (Possibility to extend).Workstation : Equipment Provided.
Competitive Salary (USD Based).Professional Growth and Training.The Service...Show moreLast updated: 11 days ago Serve as the first point of contact for customers seeking technical assistance over the phone or email.Perform troubleshooting through diagnostic techniques and pertinent questions.Determine the be...Show moreLast updated: 30+ days ago
- Promoted
IT Service Desk 30K Package
JK Network ServicesQuezon City, National Capital Region, PH HIRING! 30 Headcount Service Desk (Quezon City) | Php 30,000 (Package) COMPANY PROFILE : One of the world leaders in business process, consultancy, and information technology services.Position : Se...Show moreLast updated: 30+ days ago
- Promoted
IT Tech II (Remote)
Intelligent Technical Solutions (ITS)Quezon City, National Capital Region, PH JOB DESCRIPTION : Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician II.We're looking for a collaborative problem-solver with excellent customer service skills an...Show moreLast updated: 30+ days ago
L1 VOIP Service Desk Technician (Remote)
STAFFVIRTUALManila, Metro Manila, PhilippinesQuick Apply
IT Specialist
Elevate Calls IncManila, NCR, PhilippinesQuick Apply
IT Helpdesk Support
Questronix CorporationManila, Metro Manila, PHQuick Apply
- Promoted
Technician I(Remote)
Intelligent Technical Solutions (ITS)Makati, National Capital Region, PH Job Description : Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician I.We're looking for a collaborative problem-solver with excellent customer service skills and...Show moreLast updated: 30+ days ago
- Promoted
L1 Service Desk Analyst
eTeam PHPasay City, National Capital Region, PH Position Title : Onsite IT Support Technician Job Summary : As an Onsite IT Support Technician, you will be responsible for providing technical assistance and support to end-users within the organiz...Show moreLast updated: 16 days ago
- Promoted
IT Helpdesk / Service Desk Analyst
H2 Software Consulting Services Inc.Pasig City, National Capital Region, PH We are seeking a motivated and customer-focused IT Helpdesk / Service Desk Analyst to provide first-line technical support and assistance across the organization.
The ideal candidate will have a fou...Show moreLast updated: 30+ days ago
Help Desk Team Lead
CartrackMakati, Metro Manila, PHQuick Apply
Helpdesk L1 Technician
EastvantageTaguig, Metro Manila, PH We're Hiring : Helpdesk L1 Technician! 🌟.This position is a full-time, remote position that is an entry level help desk position.
Responsible for providing support for all Action team members and th...Show moreLast updated: 5 days ago
IT Support
Elevate Calls IncManila, NCR, PhilippinesQuick Apply
- Promoted
Dayshift Role / IT Help Desk Agent / No Experience-Non-Voice Role
Caldwell CommunicationsPasig, National Capital Region, PH For regular employees, we offer an industry-leading benefits package that includes : Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity / Paternity Leave Oppo...Show moreLast updated: 8 days ago
IT Support Specialist (Remote - Hybrid)
MySigridManila, Metro Manila, PHQuick Apply
- Promoted
Service Desk (Remote)
Nityo InfotechTaguig City, National Capital Region, PH Location : Remote Schedule : Shifting Sched Salary : 23,000 Qualifications : - at least 2 years experience as Technical Support if Non-IT grad - Bachelors' Degree or Associate Degree - must be amena...Show moreLast updated: 30+ days ago
- Promoted
- New!
Car Sharing Help Desk Specialist
MetacomMakati City, National Capital Region, PH Be part of the growing car sharing industry and build your career in customer care.As a Car Sharing Support Buddy, you will assist users through calls, chat, and ticket management—helping them with...Show moreLast updated: 5 hours ago
- Promoted
IT Support Specialist (Hybrid)
SCOTT PARK GROUP PHILIPPINES INC.CITY OF MAKATI, National Capital Region, PH About the Role : We are looking for a dedicated IT Support Specialist with at least 1 year of experience in troubleshooting and assisting employees with computer-related issues.This role is ideal fo...Show moreLast updated: 26 days ago
Service Desk Technician
Brain Bubble LLCAngeles, Pampanga, PhilippinesQuick Apply
IT Helpdesk Specialist
Questronix CorporationOrtigas Center, Metro Manila, PHQuick Apply