Key Responsibilities
Strategic Leadership & Operational Excellence
- Lead the design and execution of scalable sales operations strategies that align with business objectives and revenue goals.
- Partner closely with the Chief Revenue Officer and executive leadership team to drive sales performance insights, forecasting accuracy, and strategic planning.
- Continuously refine sales methodologies, processes, and systems to maximize conversion, efficiency, and customer acquisition outcomes.
- Oversee CRM infrastructure (HubSpot, Salesforce, or equivalent) to ensure accuracy, usability, and actionable insights.
- Drive adoption, standardization, and optimization of CRM usage across global sales teams.
- Establish governance for data integrity and pipeline visibility.
Analytics, Forecasting & Reporting
Develop and maintain executive-level dashboards and performance reports covering pipeline health, sales metrics, and revenue forecasting.Provide strategic insights to support go-to-market decisions, territory design, and investment prioritization.Identify trends and performance drivers through advanced analytics and data storytelling.Collaborate with Marketing, Training, and Customer Success to ensure sales teams have access to the right tools, content, and playbooks.Implement enablement initiatives that enhance onboarding, skill development, and quota attainment.Evaluate and implement sales technology solutions that enhance efficiency and automation.Compensation & Incentive Design
Partner with Finance and HR to design and administer sales compensation structures, incentive plans, and quota frameworks.Monitor performance metrics to ensure alignment between compensation and desired business outcomes.Cross-Functional Collaboration
Serve as the operational bridge between Sales, Marketing, Finance, and Customer Success to align strategy and execution across the customer lifecycle.Support leadership with actionable insights to guide strategic decision-making and operational investments.Qualifications
Bachelor’s degree in Business, Operations, or a related field; MBA preferred.10+ years of progressive experience in Sales Operations, Revenue Operations, or Commercial Strategy roles, with at least 3 years in a leadership capacity.Proven experience leading sales operations for high-growth or matrixed organizations, ideally in B2B or healthcare services sectors.Expert knowledge of CRM platforms (HubSpot, Salesforce) and data analytics tools (Power BI, Tableau, or similar).Strong business acumen with the ability to translate complex data into strategic recommendations.Exceptional leadership, communication, and stakeholder management skills.Demonstrated success in leading distributed or remote teamsWilling to work on night shifts Philippine time.Seniority level
Director
Employment type
Full-time
Job function
Sales and Business Development
Industries
Staffing and Recruiting, Outsourcing and Offshoring Consulting, and IT Services and IT Consulting
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