Administrative & Social Media Specialist - Virtual Assistant

Job Description

This is a remote position.

Virtual Rockstar is hiring a full-time Administrative & Social Media Specialist on behalf of a pediatric integrative medicine practice that provides compassionate, evidence-based care for children and adolescents from birth through age 20.

The Administrative & Social Media Specialist will provide vital support to both the clinical and educational sides of the practice. This individual will manage administrative workflows, social media presence, Kajabi operations, and digital content management, helping to streamline internal processes while maintaining consistent communication and engagement with patients and followers.

The ideal candidate is organized, tech-savvy, creative, and reliable, with strong experience in Kajabi and an understanding of digital marketing and content workflows.

About Our Client :

The practice is rooted in the philosophy of whole-child healthcare, blending traditional medicine with integrative and holistic approaches to help families achieve lasting wellness. The team values kindness, authenticity, professionalism, and curiosity, fostering a collaborative and supportive environment where each team member contributes to improving the lives of patients and their families.

The practice also operates an educational and outreach arm, providing parents and the community with valuable health and wellness resources through digital content, online courses, and podcasts.

Responsibilities

Administrative Support

Assist with general administrative duties for the medical practice, including email management, data entry, and documentation.

Manage communication with parents and clients via email and other digital channels.

Support scheduling and coordination of meetings, events, and online programs.

Review records, follow up on callbacks, and help streamline operational processes.

Maintain and organize digital files and resources.

Kajabi & Digital Content Management

Manage Kajabi platform tasks, including uploading, organizing, and maintaining online courses and resources.

Create and manage funnels, email campaigns, newsletters, and automation sequences.

Develop landing pages and optimize user experiences for client and course engagement.

Track performance analytics and provide insights for improvement.

Ensure all Kajabi content aligns with brand messaging and educational goals.

Social Media & Marketing Support

Manage social media platforms (Instagram, Facebook, LinkedIn, and others as applicable).

Draft, schedule, and post content that aligns with the practice’s values and voice.

Monitor engagement, respond to comments, and foster online community interaction.

Assist with podcast coordination, including guest scheduling, posting episodes, and promoting new releases.

Maintain consistency across digital platforms and ensure content reflects current campaigns and initiatives.

Special Projects & Outreach

Help organize and promote workshops, webinars, and educational events.

Support ongoing marketing campaigns and outreach efforts.

Implement SEO strategies and track engagement metrics for continuous growth.

Tools & Systems Used

Kajabi (Required — experience is mandatory)

Physicians Computer Company (EHR)

Riverside & Descript (for podcast production)

Email marketing and automation tools

Social media management platforms

Google Workspace (Docs, Sheets, Drive, Gmail)

Requirements

Proven experience as a Virtual Assistant, Administrative Assistant, or Social Media Specialist.

Strong experience with Kajabi — managing automations, campaigns, course uploads, and newsletters.

Familiarity with social media strategy, engagement, and content management.

Excellent written and verbal communication skills.

Organized, detail-oriented, and proactive in managing multiple priorities.

Comfortable working independently in a remote setting.

Experience with healthcare, wellness, or education fields preferred.

Available to work Central Standard Time hours.

Benefits

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families across the globe.

Requirements

Previous experience in a medical administrative role (medical assistant, medical receptionist, or similar) is preferred. Familiarity with WebPT EMR and Therabill for patient payment posting is a plus. Strong communication skills, both written and verbal. Ability to manage multiple tasks and prioritize effectively. Excellent organizational skills and attention to detail. High level of professionalism and commitment to maintaining patient confidentiality. Comfortable with remote work and proficient in using virtual communication tools. Knowledge of insurance verification and pre-authorizations is a plus. Ability to work collaboratively with a team and contribute to a positive patient experience.