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Service Delivery Manager (QA)

Service Delivery Manager (QA)

Michael PageManila, Metro Manila, Philippines
30+ days ago
Job description
  • Be part of a pioneering in a fast growing technology driven company
  • Competitive allowances and benefits
  • About Our Client

    This opportunity is with a large organization operating in the technology sector. The company is known for its robust presence and commitment to delivering high-quality solutions, leveraging advanced technologies to support its clients' needs.

    Job Description

    • Lead end-to-end QA delivery across multiple client projects, ensuring timelines, quality, and stakeholder satisfaction.
    • Manage cross-functional teams including testers, automation engineers, and business analysts.
    • Define and implement structured QA methodologies and governance frameworks.
    • Engage directly with C-level stakeholders to align delivery with business goals.
    • Drive automation initiatives to improve efficiency and reduce manual effort.
    • Handle escalations, risk management, and continuous improvement initiatives.
    • The Successful Applicant

      A successful Service Delivery Manager should have :

    • Ideally 15-20+ years of experience in IT, with at least 10 years in QA leadership roles.
    • Proven track record in insurance or healthcare domains.
    • Strong understanding of QA fundamentals, test strategy, and automation tools (e.g., Selenium, UFT, JMeter).
    • Experience managing large teams and complex delivery programs.
    • Excellent communication and stakeholder management skills.
    • Must be willing to work onsite
    • What\'s on Offer

    • Permanent position in a stable and well-established organization.
    • A professional environment that encourages growth and innovation.
    • Comprehensive support for career development and skill enhancement.
    • #J-18808-Ljbffr

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    Service Delivery Manager • Manila, Metro Manila, Philippines

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