Customer service Jobs in Philippines

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Customer service • Philippines

Last updated: 11 hours ago

Customer Service Executive

WebhelpPhilippines, Philippines

Manage and resolve issues effectively to reduce repeat contacts and escalations.Review and respond to complaints and disputes in a timely manner, ensuring empathy and professionalism in all interac...Show moreLast updated: 10 days ago

Customer Service Representative

DDG LLCPhilippines

Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction. Working with various internal teams to ensure prompt a...Show moreLast updated: 30+ days ago

Customer Service Representative

Jobs360Philippines, Philippines

Receive inbound calls from potential new customers, and sell services.Receive and create service appointment bookings from clients. Manage client booking schedules.Support the owner of the company i...Show moreLast updated: 4 days ago

Customer Service Representative

GdvstackphPhilippines, Philippines

HIRING : Customer Service Representatives – Pioneer Account.Location : Cebu IT Park | Virtual Application Process.We are looking for individuals who are ready to kickstart their careers in the BPO in...Show moreLast updated: 6 days ago

Customer Service Representative

TpgglobalPhilippines, Philippines

Enjoy work / life balance with no graveyard shift and have two (2) consecutive rest days guaranteed, A culture of Diversity & Inclusion, including 20 days paid leave to support Gender transitioning.C...Show moreLast updated: 10 days ago

Customer Service Representative

SnaphuntPhilippines

Opportunity within a company with a solid track record of performance.Opportunity to make a positive impact.Earn up to $5,500 per month (depending on experience) as a Customer Service Representativ...Show moreLast updated: 30+ days ago

Customer Service Trainer

Net2Source LlpPhilippines, Philippines

Trainers are responsible for training new customer service employees and supporting experienced employees to improve their performance. Their duties include creating educational material, conducting...Show moreLast updated: 18 days ago

Customer Service Representative

Quess Corp LimitedPhilippines, Philippines

Attracts potential customers by answering product and service questions, suggesting information about mortgage products and services. Maintains customer records by updating account information.Resol...Show moreLast updated: 28 days ago

Customer Service Representative

M And J Solutions Providers Inc.Philippines, Philippines

Completed 1st Year in College ; At least 18 Months BPO Experience ; Excellent Communication Skills.Must possess basic web navigation skills, with good-excellent communication skills, able to multi-...Show moreLast updated: 3 days ago

New!

Customer Service

Anytime Cleaners Corp.Philippines, Philippines

In this role you are responsible to carry out duty that ensure efficiency and accuracy in Order to Cash (OtC), Pick to Ship (PtS), Purchase to Pay (PtP), Transportation, Trade compliance and Wareho...Show moreLast updated: 11 hours ago

Customer Service Representative

TreantlyPH

Quick Apply

As a Customer Service Representative, you will be the first point of contact for our customers, providing support and delivering detailed information about our products and services.This role is cr...Show moreLast updated: 30+ days ago

Customer Service Representative

Lexie Staffing And Business ConsultingPhilippines, Philippines

Representative who handles customer interactions via phone, email, or chat.These agents address customer inquiries, resolve issues, process orders, and provide support related to a company's produc...Show moreLast updated: 4 days ago

Customer Service Representative

TDCXPhilippines

Attractive remuneration, great perks, and performance incentives.Comprehensive medical, insurance, or social security coverage . Engaging activities and recognition programs .Strong learning and dev...Show moreLast updated: 30+ days ago

Customer Service Supervisor

Fastock Warehousing Inc.Philippines, Philippines

Bachelor degree or above, major in logistics, supply chain management, e-commerce and other related majors;.More than 3 years of customer service team management experience in e-commerce industry, ...Show moreLast updated: 10 days ago

Customer Service Representative

EmaptaPhilippines, Philippines

At Emapta, saying 'We're a Family' means we're also your second home at work, and our ratings prove it!.Our goal is to build your local careers with global impact, so you can achieve your ambitions...Show moreLast updated: 14 days ago

Customer Service Representative

Lewis Glanz ConsultingPhilippines, Philippines

High school diploma with six plus months of customer service experience preferred.Strong computer navigation skills and PC Knowledge. Ability to effectively communicate, both written and verbally.Sk...Show moreLast updated: 4 days ago

Customer Service Representative

Maq Talent SolutionsPhilippines, Philippines

Account : Healthcare / Financial Services & Banks / Troubleshooting of Cable / Internet / Phone.Good to Excellent communication skills. Communication Skills is Average to Good.Customer Service Represent...Show moreLast updated: 16 days ago

Associate, Customer Service-Customer Service

LazadaPhilippines

Supply Chain & Logistics-Route.Department : Supply Chain & Logistics-Route Location : Philippines.The Logistics Customer Service Team Supervisor is responsible for managing the customer service team ...Show moreLast updated: 24 days ago

New!

Customer Service Representative

Stackph Gdv Business ServicesPhilippines, Philippines

We are looking for a customer service representative.What does a Customer Service Representative do?.A Customer Service Representative, or CSR, will act as a liaison, provide product / services infor...Show moreLast updated: 11 hours ago

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Customer Service Executive

WebhelpPhilippines, Philippines

10 days ago

Job description

Responsibility

Manage and resolve issues effectively to reduce repeat contacts and escalations

Review and respond to complaints and disputes in a timely manner, ensuring empathy and professionalism in all interactions

Engage with consumers who have missed payments via outbound calls

Document and classify customer interactions accurately to help identify trends

Share pain points and emerging issues promptly with stakeholders

Develop in-depth knowledge on product features, local regulation and financial processes and policies

Requirements

1+ years of experience in a customer support role, preferably in financial services or online marketplace

Good judgement and problem-solving skills

Language fluency

C1 fluency in English

Sales Skills with up and cross-selling and return deflection experience

Willing to support operation functions on evenings, weekends and public holidays

Possessed strong time management skills and motivated to exceed expectations.

Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.

Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation)

Preferably with strong computer navigation skills, able to work with multiple systems and the ability to learn and adapt to new ones

Flexible and able to adapt changes

Self-motivated individual to do repetitive tasks

Able to work in fast-paced, high-intensity work environment

Strong individual contributor as well as a team player

Job Types

Full-time, Permanent, Fresh graduate

Salary

Php27,000.00 - Php30,000.00 per month

Benefits

Health insurance

Life insurance

Opportunities for promotion

Schedule :

Rotational shift

Supplemental Pay :

Overtime pay
Performance bonus