Office • Philippines
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Discover your 100% YOU with MicroSourcing!
Position: Back Office Associate
Work setup: Onsite | Day shift
Location: Eastwood, Quezon City
Why join MicroSourcing?
You'll have:
Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
We are looking for a detail-oriented and reliable Back Office Support Associate to join our team. This role is ideal for individuals looking to start their career in a call center or administrative support environment, even without prior experience.
The role primarily focuses on back-office tasks, including uploading and reviewing homemade invoices, ensuring information is accurate, and supporting day-to-day administrative operations. There may also be opportunities to assist with other back-office responsibilities handled by the Approvals and Verifications Team.
Upload and process data accurately and efficiently.
Review documents to ensure all required information is complete and accurate.
Identify and correct missing or incorrect information.
Maintain accurate records and organize files accordingly.
Communicate professionally via email and with internal colleagues (both onshore and offshore).
Follow company processes and guidelines when handling documents.
Support the team with general administrative tasks.
Assist with additional back-office functions as needed.
No prior BPO experience required.
Strong attention to detail with the ability to identify errors or missing information.
Intermediate computer skills.
Comfortable navigating multiple systems and tools.
Good written and verbal English communication skills.
Willingness to learn and follow established processes.
Organized, dependable, and able to manage repetitive tasks efficiently.
Able to work independently and collaboratively within a team.
Comprehensive training and support for beginners.
Friendly and collaborative work environment.
Opportunity to gain experience in a professional office setting.
Career growth opportunities for high-performing employees.
Monthly rewards and recognition programs.
Weekly fun team activities for both onshore and offshore teams.
Monthly team events with food and celebrations.
Supportive leadership and coaching culture.
Inclusive and positive workplace environment.
Continuous learning and professional development opportunities.
Collaborative culture that values teamwork and employee well-being.
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About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
*Terms & conditions apply
