Spanish Bilingual Medical Assistant

Job Description

This is a remote position.

Schedule : Monday – Friday, 8 : 00 AM – 5 : 00 PM (Orange County, CA Time)

Total Weekly Hours : 40 Hours

Our client is seeking a Spanish Bilingual Medical Assistant to join their team. You will work closely with physicians and staff to ensure smooth office operations and provide an excellent patient experience. This is a great opportunity for someone who loves working in healthcare and wants to make a difference in people’s lives while growing their skills with a supportive medical group.

In this role, you will be primarily responsible for obtaining insurance authorizations for procedures and surgeries, then coordinating patient scheduling once approvals are secured. You’ll serve as a key point of contact between the office, patients, and outside facilities — making strong communication and organizational skills essential.

Responsibilities

• Managing patient scheduling, rescheduling, reminders, and provider calendars.
• Handling patient communication, including phone calls, voicemails, texts, emails, and portal messages.
• Processing intake forms, insurance verification, prior authorizations, and referrals.
• Preparing and maintaining accurate and complete electronic medical records (EMR), including uploading and organizing operative reports, pathology, labs, imaging, and outside records.
• Assisting with billing and claims support, including charge entry, denial follow-up, pre-authorizations, and coordination with billing staff.
• Coordinating procedure preparation and follow-up, including sending instructions, confirming patient readiness, and documenting communication.
• Drafting and routing letters, forms, and communications to referring physicians, patients, and insurance carriers.
• Monitoring results and ensuring timely provider review of pathology, imaging, and laboratory reports.
• Supporting compliance and quality initiatives, including HIPAA compliance, tracking turnaround times, and maintaining office logs.
• Facilitating telehealth workflows, including sending links, troubleshooting access, and documenting encounters.
• Performing any other administrative or medical office support duties reasonably required to ensure efficient and effective practice operations.
• The MA agrees that their role is broad in scope and encompasses any task related to the daily operations of the medical office.

Requirements

Must have ECW experience (eClinicalWorks)

Minimum 2+ years of experience with medical insurance authorizations

Proficiency in English and Spanish (both written and verbal)

Comfortable handling high call volumes and managing emails

Strong multitasking abilities with excellent prioritization skills

Highly organized with strong attention to detail

Previous experience in a fast-paced medical office setting

Responsible, dependable, and willing to work extra hours when needed

Leadership mindset and ability to take initiative

Independent Contractor Perks

HMO coverage (available for eligible locations)

Permanent work-from-home arrangement

Immediate hiring

ZR_27454_JOB

Requirements

Must have ECW experience (eClinicalWorks) Minimum 2+ years of experience with medical insurance authorizations Proficiency in English and Spanish (both written and verbal) Comfortable handling high call volumes and managing emails Strong multitasking abilities with excellent prioritization skills Highly organized with strong attention to detail Previous experience in a fast-paced medical office setting Responsible, dependable, and willing to work extra hours when needed Leadership mindset and ability to take initiative