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Senior IT Operations & Systems Manager

Senior IT Operations & Systems Manager

BublishingNational Capital Region (NCR), 00, ph
7 days ago
Job type
  • Quick Apply
Job description

Job Description

This is a remote position.

Role : Senior IT Operations & Systems Manager (Remote, Philippines)

Overview

We’re looking for a h ands-on Senior IT Operations & Systems Manager to own all technology and access management across our 60-person global e-commerce company.

This person will be responsible for automating onboarding / offboarding, securing company systems, managing software access, and ensuring zero downtime or admin bottlenecks .

You’ll work directly with the leadership team to implement efficient systems and policies that scale as the company grows.

Key Responsibilities :

System Administration & Access Management

  • Serve as the primary admin for Google Workspace, Slack, Dropbox and other company tools.
  • Set up SSO, access groups, and directory syncs across all platforms.
  • Handle automated user provisioning and deprovisioning (via tools like Okta, Rippling, or Google Admin automations).
  • Maintain and enforce 2FA, password, and access policies across the org.

Process Automation

  • Build systems to automate onboarding and offboarding , minimizing manual founder involvement.
  • Create templates and checklists for HR / department heads to handle routine IT workflows.
  • Move shared credentials into a secure password manager (e.g., Bitwarden, 1Password).
  • Security & Compliance

  • Perform quarterly access and security audits .
  • Manage endpoint security , ensuring laptops and devices follow company policies (screen lock, encryption, etc.).
  • Ensure regular backups and version control for critical data and website infrastructure.
  • Optimization & Tool Management

  • Audit and optimize SaaS subscriptions (remove unused licenses, negotiate renewals).
  • Document IT processes in a simple internal knowledge base (how-to’s, policies, troubleshooting guides).
  • Partner with HR to ensure a smooth, automated tech experience for every employee.
  • What We’re Looking For :

  • 5+ years of IT or systems administration experience (preferably in a remote or SaaS / e-commerce environment ).
  • Expert with Google Workspace admin, Slack admin , and common SaaS tools.
  • Experience with identity management (Okta, JumpCloud, or similar) .
  • Strong understanding of n etwork security, device management , and automation tools.
  • Proactive problem solver — able to propose improvements, not wait for instructions .
  • Clear communicator with strong written English (for documentation and system updates).
  • Monthly salary : $2,500–$3,000 USD (full-time)

    Requirements

    systems administration, remote administration, SaaS, e-commerce, Google Workspace admin, Slack admin, identity management, Okta, JumpCloud, network security, device management, automation tools, strong written communication, English

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    It Manager • National Capital Region (NCR), 00, ph

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