Business Operations Manager

Job Description

This is a remote position.

Business Operations Manager   – High-Growth Consulting Firm (U.S. Remote)

Schedule : 11 : 00 AM – 4 : 00 PM ET (FL time), plus 3 flexible hours daily

Location : Remote | Type : Full-time | Industry : Strategic Consulting

This Role is Best Aligned to Someone Who!

Thrives in a boutique or high-growth consulting or professional services environment where you wear many hats and have a tangible impact every day. You’re a hands-on operations professional who enjoys bringing structure to dynamic businesses — managing finance, HR, and systems with both detail and foresight.

About the Opportunity

We’re partnering exclusively with a boutique, strategy-led consulting firm that supports some of the world’s most innovative, science-driven organizations. Their clients are developing breakthrough therapies, advancing global health, and shaping the future of healthcare — and this firm helps them build the cultures and systems that make it all possible.

We are seeking a Business Operations Manager to take ownership of the firm’s internal operations and help scale the business during an exciting phase of growth. This is a hands-on, high-impact role for an operations professional who thrives in small, fast-paced professional services environments.

You’ll work closely with senior leadership to streamline systems, strengthen the firm’s operational foundation, and design the scalable infrastructure that enables sustainable growth.

The Role

As the Business Operations Manager , you’ll be the go-to person for all internal business operations — the one who keeps the firm running smoothly and efficiently as it continues to grow. You’ll partner closely with senior leadership to design and manage the systems, processes, and tools that power the firm’s day-to-day operations and long-term scalability.

From troubleshooting internal systems to providing input on project budgets, quotes, and operational insights, you’ll be the connective tissue across the business — ensuring everything behind the scenes operates seamlessly.

You’ll also oversee one direct report (an Operations Coordinator) and lead initiatives across finance, HR, technology, and client contracting.

Your focus will include :

• Financial Operations & Business Management : Oversee budgeting, forecasting, and cash flow. Manage benefits, compliance, and vendor relationships. Provide financial insights and support for project budgets and quotes to guide strategic decisions.
• Operational Systems & Process Improvement : Collaborate with the IT team to ensure business systems are optimized and functioning effectively. Identify opportunities to enhance workflows and leverage automation or AI tools to improve efficiency and innovation across internal processes.
• HR Administration & Compliance : Design and manage policies, onboarding, and benefits programs. Ensure compliance across multiple U.S. states.
• Recruiting & Resourcing : Develop talent pipelines, lead recruiting processes for consulting roles, and forecast staffing needs.
• Client Contracting & Vendor Management : Negotiate MSAs and SOWs, manage client procurement relationships, and ensure compliance with vendor requirements.
• Technology & Knowledge Management : Oversee the firm’s tech stack, cybersecurity, and knowledge management systems, ensuring seamless functionality.
• Team Leadership : Manage, coach, and develop the Operations Coordinator, promoting a culture of operational excellence.

This is a hands-on, high-visibility role where your impact will be tangible — freeing up senior leadership to focus on client strategy while you design and oversee the systems that power the firm’s growth.

Who We’re Looking For

You’re an experienced, resourceful operations professional who thrives in a small, entrepreneurial environment. You enjoy being the person everyone turns to when something needs to be solved — whether that’s a system glitch, a process bottleneck, or a financial question. You bring structure, clarity, and foresight to how a business operates and scales.

You bring forward :

Bonus experience :

You’ll Love This Role If You :

Why This Role Stands Out

Requirements