The Project Management Sr. Lead / Manager will manage strategic and operational projects under the PMO for a leading U.S. healthcare client. This role ensures successful project execution from initiation to closure—driving business outcomes, compliance, and process optimization in alignment with healthcare industry standards and PMO governance.
The ideal candidate will have a solid understanding of U.S. healthcare operations (payer, provider, claims, clinical, or regulatory), coupled with PM expertise in matrixed environments.
Key Responsibilities
Project Delivery & Governance
- Lead the end-to-end delivery of multiple business and cross-functional healthcare projects under PMO oversight
- Define project scope, objectives, timelines, deliverables, and success metrics in collaboration with stakeholders
- Develop and maintain project plans, RAID logs (Risks, Assumptions, Issues, Dependencies), and communication plans
- Ensure adherence to PMO frameworks, methodologies (Agile / Waterfall / Hybrid), and documentation standards.
- Conduct project health checks, audits, and status reviews as required by PMO governance
Stakeholder Management
Act as a single point of contact between the business, IT, vendors, and PMO leadershipManage stakeholder expectations, facilitate steering committee meetings, and provide regular project status reportsCollaborate with business SMEs, product owners, and technical leads to translate business needs into actionable project deliverablesFinancial & Resource Management
Track budgets, forecasts, and financial variances for assigned projectsSupport PMO in resource allocation, capacity planning, and vendor management activitiesIdentify cost optimization opportunities and drive efficiency improvementsHealthcare Domain Focus
Ensure project deliverables comply with U.S. healthcare regulations (HIPAA, CMS, NCQA, etc.)Manage projects in areas such as claims modernization, care management, interoperability, member / patient engagement, or regulatory compliance (e.g., CMS mandates, ICD-10, HEDIS)Coordinate business readiness, training, and change management activities tied to healthcare initiativesReporting & Continuous Improvement
Report project performance metrics and contribute to PMO dashboards and executive summariesSupport continuous improvement by identifying gaps in PMO processes and recommending enhancementsParticipate in lessons-learned sessions and institutionalize best practicesRequired Qualifications
At least 5 years of project management experience, with 2+ years in U.S. healthcare domainExperience working under or within a centralized PMO structure.Proven success managing business, regulatory, or transformation projects in healthcare.Strong understanding of healthcare processes — claims, eligibility, provider data, EDI, or clinical operations.Proficiency with project management tools (MS Project, JIRA, Smartsheet, Clarity PPM, or similar).Excellent communication, presentation, and stakeholder management skills.Preferred Qualifications
PMP®, PRINCE2®, or PMI-ACP ® certification an advantageExperience with Agile / SAFe / hybrid project management methodologiesExperience working with major U.S. healthcare payers (e.g., UnitedHealth, Anthem, Aetna, Humana, Cigna) or providersKey Competencies
Strategic thinking and business acumenStrong analytical and problem-solving abilitiesExceptional organization and time managementStakeholder engagement and influenceAdaptability in dynamic, cross-functional environmentsResults-driven with a focus on measurable outcomes#J-18808-Ljbffr