E-commerce Merchandise Coordinator

Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.

At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.

Why You'll Love Working Here :

🌟 You’re Valued.

You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.

🚀 You’ll Grow.

From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.

🎉 You’ll Belong.

We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.

🏢 You’ll Work in Style.

Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.

💼 You’ll Work with Global Brands.

We match you with top international clients where you’ll work directly with their teams and make a real impact.

Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.

What YOU WILL ACHIEVE

The eCommerce Merchandiser Coordinator is responsible for the presentation and visibility of products across the website. This includes creating compelling product descriptions, SEO optimised product data and accurately enriched product attributes. The coordinator is the end approver to ensure all products and brands that launch on the company's website adhere to our site guidelines, with the goal to enhance the customer browsing and purchasing experience.

What YOUR DAY LOOKS LIKE

Working closely with the Ecommerce Merchandise Manager to accurately enrich and optimise all products across the company's website. Adhering to our business guidelines to ensure all products published online in a timely and accurate manner.

Customer Obsessed & Delivering Service Like No Other

• Source product information from various locations to ensure customers have all the information they need to be confident in buying a product
• Assist with customer service inquiries regarding products on the website
• Ensure products are merchandised in the correct categories to ensure customers are able to locate products, brands or categories
• Ensure accurate / relevant information across PDPs (product detail pages) to enable an optimal user journey and aid in online sales conversion
• Conduct site audits in line with business priorities to reduce site errors and drive conversion improvement
• Validate products, brands, and categories to ensure reduced site errors that could impact customer experience.
• Resolve product errors as required based on business priorities and in line with best practice across digital channels

Driving Commercial & Operational Achievement

Leading Self, Leading & Empowering Others

Work Health & Safety

Other Responsibilities to Achieve