Partnership Learning & Capability Development Head

Job Purpose

To lead the overall learning and capability development strategy for the Bancassurance sales channel. This role ensures that new sales hires, support teams, and sales leaders are equipped with the right knowledge, skills, and leadership capabilities to drive sustainable growth. The Head also defines long-term frameworks for capability building, product expertise, compliance training, and leadership development for Regional and Area Sales Heads. This position sets the direction for training governance, innovation, and alignment with business priorities. This role ensures full compliance with state and federal regulations, supports business growth, and maintains strong relationships with internal and external stakeholders.

Key Responsibilities

• Strategic Learning Agenda

Define and drive the Bancassurance learning and development roadmap.

Provide direction for the Sales Training program as the entry point for all new sales hires.

Create structured pathways for FSCs beyond onboarding, including technical skills, customer engagement, and advanced sales practices.

Build programs to identify and prepare high-potential FSCs for future leadership roles.

Provide strategic guidance to training resources within Bancassurance.

Innovate learning modules for backroom and support teams to strengthen collaboration with Sales and improve sales support effectiveness.

Introduce blended learning solutions, digital platforms, and scalable modules.

Education & Certification

Experience

Technical Competencies / Skills

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