A Customer Service Representative (CSR) is a professional who helps customers by answering questions, solving problems, and providing information about a company’s products or services
Answering inquiries by phone, email, chat, or in person
Providing product or service information
Handling complaints and resolving issues
Processing orders, returns, or payments
Recording customer interactions in company systems
Escalating complex problems to higher-level support
Customer Service Representative • Makati, National Capital Region, PH