Data Entry Specialist -WFH (Night Shift)

About Us

HelloConnect

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh

HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

Job Description

HelloFresh is looking for a Data Entry Specialist to support our International Procurement & Supply Chain Management (SCM) team with Data creation and maintenance related to different ingredient categories and SKU management for various HelloFresh markets across Europe, the UK, Australia and New Zealand. This role will ensure the accuracy and timeliness of our data management processes using a combination of in-house tools and google suite packages. Working closely with local HelloFresh teams, this role will input, transform and reconcile data to support daily operations.

To excel in this role youll need to be a data-driven and detail-oriented individual who is confident working independently. You will be able to prioritize workload and adapt to at hoc data requests. Above all, we are looking for someone who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you dont tick all the boxes but think youd thrive in this role, we would really like to learn more about you.

Skills and preferred qualifications

Create new Culinary and Supplier SKUs on the SPS / Octopus tool as per Standard Operating Procedures on a regular basis

Ensure data completeness & accuracy and correct flow of information to the relevant stakeholders involved in the daily activities, including reporting any data issues to the team

Maintain operations by following policies and procedures as per training

Communicate regularly with the Procurement & SCM teams on any concerns / queries around the day-to-day role and provide feedback on any changes that can improve the existing processes.

Offboarding and deactivating SKUs that needs to be removed / delisted in alignment with other functions

Secure close alignment with other HelloConnect functions dedicated to tasks interconnected with SPS (eg : SQOC or Product Ops) and other tools like Jira / Rhubarb

Perform ad-hoc, once-off admin processes such as updating excel tables as needed

Support local Supply Chain Operations team(s) by managing relevant data and reports linked to forecasting, ordering and shipping goods

Maintain the confidentiality of our data and uphold the integrity of our business

Remain flexible to changing duties and responsibilities as business needs vary

WHAT YOU'LL BRING

At least 2 years of previous operational and / or purchasing experience

Data-driveness and ability to work with cross-functional teams

Requires expertise in operating Microsoft Office & Google suite programs, and ideally ERP / MRP systems

Language : English, other European languages considered a plus (German, Dutch, French, Spanish, Italian)

SOFT SKILLS

This is primarily an administrative role hence we are looking for a well organized person with strong analytical, problem-solving, and critical thinking skills

Good communication skills and familiarity with procurement and purchasing processes (to follow SOPs / processes)

Self-management skills and hands on mentality with a strong focus on teamwork

Assertive, responsible, and adaptable, with the ability to work in a fast-paced environment and navigate complex situations.

Why work for us?

At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.

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