General Manager - Canopy by Hilton Makati

Overview

General Manager - Canopy by Hilton Makati

Hilton Makati, National Capital Region, Philippines

What You'll Do

As a Canopy General Manager, you are the creative leader responsible for bringing the locale to life through a fresh, modern and emotionally engaging guest experience. Canopy is rooted in style, story and social energy. This role demands a leader who is operationally excellent and deeply tuned into culture, design and local relevance.

You will curate experiences reflecting the rhythm and personality of the surrounding area, working with artisans, creatives, farmers, producers and performers to ensure the hotel becomes a true extension of the local area.

You will approach food and beverage with the mindset of an independent operator, developing concepts that feel immersive and compelling to attract locals – not just hotel guests. Your programming and spaces will reflect a lifestyle that is vibrant and culturally attuned, designed for guests who want to feel connected, inspired and ahead of the curve.

You champion business excellence by driving the hotel’s financial success and exceeding key performance indicators. You’ll stay ahead of market trends and collaborate with Sales & Marketing to develop revenue-generating strategies to ensure commercial performance and brand impact.

You will exercise astute financial stewardship, developing and managing the hotel’s budget and adapting to market changes to surpass financial objectives. You will ensure compliance with quality and brand standards and implement improvement initiatives to enhance guest experience and brand reputation.

Your acumen extends to proactive owner relations, serving as the primary liaison between hotel owners and the company. You will maintain regular communication about financial results, brand initiatives and property health, advocating for resources to preserve and improve the refined stay and elegant service we offer.

You will lead a team of passionate, creative individuals and foster a culture of personality, experimentation, accountability and Hilton values.

The Essentials / What You Bring To Canopy

• Prior General Manager or Hotel Manager experience in Lifestyle or Luxury hotels
• Recent experience in South-east Asia
• Proven ability to curate distinctive guest experiences reflecting the hotel’s identity across all touchpoints
• Successful track record of driving commercial returns and guest engagement metrics
• Solid grasp of financial management principles and experience in budgeting and forecasting
• Outstanding communication, negotiation skills and stakeholder management expertise
• Leadership expertise and development with strong team member engagement

About Hilton

Hilton Hotels & Resorts is a leading global hospitality company with a diverse portfolio of world-class brands. Hilton is proud to have an award-winning workplace culture and a long history of welcoming guests worldwide.

General Information

Work locations : Canopy by Hilton Makati

Schedule : Full-time

Brand : Canopy by Hilton

Job : General Manager / Hotel Manager

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