General Manager

1. Strategic Leadership

Develop and implement business strategies that drive growth, profitability, and operational efficiency.

Collaborate with the executive team to set performance goals and monitor progress.

Ensure alignment of operational activities with the company’s long-term strategic objectives.

2. Operations Management

Oversee daily operations across all departments to ensure smooth and efficient execution.

Establish and monitor key performance indicators (KPIs) to measure operational success.

Streamline processes and implement best practices to enhance productivity and quality.

3. Financial Management

Prepare and manage budgets, forecasts, and financial plans.

Monitor expenses, margins, and profitability to ensure financial health.

Analyze financial statements and performance metrics to support business decisions.

4. People Leadership

Lead, motivate, and develop department heads and their teams.

Foster a high-performance culture built on accountability, collaboration, and continuous improvement.

Support employee engagement, retention, and succession planning initiatives.

5. Business Development

Identify new business opportunities and partnerships to expand market presence.

Maintain strong relationships with clients, partners, and key stakeholders.

Lead initiatives to improve customer satisfaction and brand reputation.

6. Compliance and Governance

Ensure that all business operations comply with local laws, industry standards, and company policies.

Oversee risk management strategies to safeguard company assets and reputation.

Support the board and executive management in governance and decision-making.

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