Partner Documents Review Head – GCash
Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation!
Key Responsibilities
- Lead process improvement initiatives and risk management strategies related to partner onboarding
- Ensure compliance with GCash policies, regulatory requirements, and audit standards (e.g., BSP)
- Oversee timely processing of documentation for wallet creation and partner onboarding activities
Stakeholder Management & Collaboration
Coordinate cross-functionally with Legal, Compliance, Product, and Account Management teamsServe as point-of-contact for audit and regulatory interactions relating to onboardingRepresent the onboarding team in cross-functional and management meetingsTeam Management & Performance
Supervise onboarding document analysts and support staffConduct coaching sessions and regular performance reviewsEnsure quality, accuracy, and timeliness in the work of the teamReporting & Governance
Submit weekly and monthly reports, including KPIs, QA results, and audit resolutionsMonitor and address onboarding SLAs, backlog, and compliance issuesProvide process documentation and policy updatesQualifications
Bachelor\'s Degree required (Business, Finance, or related)Minimum 3 years of experience in KYC / KYM roles in banking or fintechPreferred : ACAMS / ICA certifications, Agile or Six Sigma CertificationStrong Microsoft Office proficiency, especially ExcelStrong understanding of BSP regulatory requirementsWhat We Offer
Opportunity for career growth and development in the #1 FinTech company in the countryWorking with a dynamic and highly collaborative team who want to change the gameA company that values their people with highly competitive and flexible compensation and benefits packageSeniority level
Mid-Senior levelEmployment type
Full-timeJob function
Information Technology#J-18808-Ljbffr