Customer Service Support

We’re looking for a Customer Service Support Specialist who is proactive, empathetic, and detail-oriented to help users get the most out of our platform. This role is ideal for someone who thrives in fast-paced environments, enjoys problem-solving, and can communicate clearly and professionally.

You’ll be the first point of contact for our users—answering questions, resolving issues, and ensuring a smooth customer experience. If you’re reliable, organized, and motivated to support users in an innovative consumer tech product, this role is for you.

🎁 Perks & Benefits

• 💵 Paid in USD (bi-monthly payouts : 15th & 30th)
• 🏖️ Up to 14 days of Paid Time Off annually (starting Day 1)
• 📅 Observance of Holidays (based on your location)
• 🏡 100% remote – work from anywhere
• 📱 Be part of a fast-growing mobile app at the intersection of AI and consumer tech
• 🚀 Contribute directly to user trust, experience, and engagement

🧩 What You’ll Be Doing

💬 Customer Support

🔍 Issue Resolution & Escalation

📊 User Experience Feedback

✅ Who You Are

Bonus Points

📩 How to Apply

Please submit :

Only candidates who submit a Loom video will be moved to the next step of the hiring process.

🧠 If you’re motivated to create seamless user experiences, solve problems with empathy, and support a fast-growing mobile platform—we’d love to hear from you.

📋  Application Process Overview

Our comprehensive selection process ensures we find the right fit for both you and our clients :

Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.