Customer Success Manager

🌟 We're Hiring : Customer Success Manager! 🌟

We are seeking an experienced Customer Success Manager to drive customer satisfaction, retention, and growth. The ideal candidate will build strong relationships with clients, ensure successful product adoption, and proactively identify opportunities to maximize customer value and business outcomes.

📍 Location : Makati, Philippines

⏰ Work Mode : Flexible office & remote

💼 Role : Customer Success Manager

What You'll Do :

🎯 Manage and nurture key customer relationships

📊 Monitor customer health metrics and usage analytics

🤝 Conduct regular check-ins and business reviews

🚀 Drive product adoption and feature utilization

💡 Identify upselling and expansion opportunities

🔧 Resolve customer issues and escalations promptly

What We're Looking For :

✅ 5+ years of customer success or account management experience

✅ Strong relationship-building and communication skills

✅ Data-driven mindset with analytical capabilities

✅ Experience with CRM and customer success platforms

✅ Proactive problem-solving abilities

Ready to make an impact? 🚀 Apply now and let's grow together!