Talent.com
This job offer is not available in your country.
Recruitment Supervisor (US RPO)

Recruitment Supervisor (US RPO)

WHR Global ConsultingTaguig, National Capital Region, PH
30+ days ago
Job description

Recruitment Supervisor (US RPO)

Work Arrangement : 100% On-site

Schedule : Monday to Friday, 11 : 00 PM – 8 : 00 AM PHT (may adjust based on DST or business needs)

Location : Bonifacio Global City, Taguig City, Philippines

Employment Type : Full time

Salary : Php 34,000 to Php 76,000

About the Role :

As the Recruitment Supervisor, you will lead and manage a team of Career Support Associates responsible for supporting job seekers and employers throughout the hiring process. You will ensure team performance targets are achieved, coach and mentor your team for growth, and step in to support operational needs when necessary. This role also serves as the key point of contact for local operational updates, process improvements, and coordination with the US-based team.team.

Key Responsibilities :

Team Leadership & Management :

  • Supervise, mentor, and coach a team of Career Support Associates
  • Set daily and weekly performance targets, ensuring consistent achievement of KPIs
  • Conduct regular performance reviews and 1 : 1 coaching sessions
  • Drive team morale, productivity, and accountability
  • Manage team schedules and ensure adequate coverage

Operational Support :

  • Oversee daily operations related to job seeker and employer engagement
  • Step in to drive recruitment efforts when needed to meet hiring goals
  • Monitor team metrics and provide insights and recommendations for improvement
  • Identify process gaps and propose scalable solutions in partnership with local teams
  • Provide escalation support for complex or sensitive job seeker / employer concerns
  • Job Seeker & Employer Engagement :

  • Guide the team in reviewing candidate profiles and matching them with suitable job opportunities
  • Support initiatives to improve candidate readiness (e.g., resume reviews, interview coaching)
  • Coordinate high-volume interview scheduling and candidate pipelines
  • Build and maintain strong relationships with employers and job seekers
  • Qualifications :

  • Minimum of 3 years’ experience in a contact center or recruitment operations environment, with at least 1 year in a team lead or supervisory capacity
  • Strong leadership and coaching skills with a proven track record of driving team performance
  • Demonstrated ability to manage workflows, priorities, and schedules effectively
  • Excellent spoken and written English communication skills
  • Ability to work US night shift hours
  • Proficient in using multiple tools and systems to manage job matching processes
  • Comfortable making multiple outbound calls for job coordination purposes
  • Preferred Qualifications :

  • Experience in a US-based RPO or volume hiring environment
  • Familiarity with recruitment CRM or ATS tools
  • Experience in scaling teams or contributing to startup operations
  • Passion for coaching and enabling career growth
  • Strong background in customer support or sales, with a track record of achieving KPIs
  • Experience managing high-performing teams (10+ members) in fast-paced environments
  • Proven ability to influence outcomes through persuasion, sales, and problem-solving
  • Candidates with attached CV and relevant experience will be considered for a phone interview.

    Create a job alert for this search

    Recruitment Supervisor • Taguig, National Capital Region, PH

    Related jobs
    • Promoted
    HR Assistant Supervisor

    HR Assistant Supervisor

    GDE INTEGRATED HR MANAGEMENT SOLUTIONS INCCalamba, Laguna, PH
    Key Responsibilities Administrative Oversight : Manage HR office functions, including the HR inbox, filing, and maintaining accurate employee records in HR systems. Recruitment Support : Oversee the p...Show moreLast updated: 2 days ago
    • Promoted
    HR Supervisor - Employee and Labor Relations

    HR Supervisor - Employee and Labor Relations

    Cosmic Technology Inc.Ermita, National Capital Region, PH
    Responsibilities : Handling employee complaints, conflicts, and grievances in accordance with company policies and Philippine labor laws. Conduct impartial investigations related to workplace issues...Show moreLast updated: 30+ days ago
    Recruitment Supervisor

    Recruitment Supervisor

    EastvantageManila, Metro Manila, PH
    We're Hiring : Recruitment Supervisor! 🌟.We are seeking an experienced and dynamic Recruitment Supervisor to lead our talent acquisition team and drive strategic hiring initiatives.The ideal candid...Show moreLast updated: 13 days ago
    Sales Recruitment Director

    Sales Recruitment Director

    Viventis Search Asia, Inc.Taguig, Metro Manila, PH
    We're Hiring : Sales Recruitment Director! 🌟.We are seeking an experienced and dynamic Sales Recruitment Director to lead our talent acquisition efforts and build high-performing sales teams.The id...Show moreLast updated: 12 days ago
    • Promoted
    Training Supervisor in BPO (Licensed Med Allied) 80k to 85k

    Training Supervisor in BPO (Licensed Med Allied) 80k to 85k

    GGAS Servicesmanila, National Capital Region, PH
    Training Supervisor (Licensed Med Allied) Location : Makati City Work Setup : Return to Office (RTO), Graveyard / Night Shift Compensation : PHP 71,400 – PHP 81,400 (Basic Salary) + PHP 3,600 OGA Allow...Show moreLast updated: 14 days ago
    • Promoted
    EOI - Talent Acquisition Partner

    EOI - Talent Acquisition Partner

    CBRE Asia PacificMakati, Metro Manila, Philippines
    EOI - Talent Acquisition Partner.EOI - Talent Acquisition Partner.Get AI-powered advice on this job and more exclusive features. Makati City - National Capital Region - Philippines.Essential Duties ...Show moreLast updated: 30+ days ago
    • Promoted
    Training Supervisor in BPO (Licensed Med Allied)

    Training Supervisor in BPO (Licensed Med Allied)

    Gap Solution Recurrent Firmmanila, National Capital Region, PH
    Training Supervisor (Licensed Med Allied) Location : Makati City Work Setup : Return to Office (RTO), Graveyard / Night Shift Compensation : PHP 71,400 – PHP 81,400 (Basic Salary) + PHP 3,600 OGA Allow...Show moreLast updated: 14 days ago
    • Promoted
    Recruitment Specialist

    Recruitment Specialist

    Eastman Industrial Supply Inc.Taguig, National Capital Region, PH
    Are you passionate about connecting the right people with the right opportunities? We're looking for a dynamic Recruitment Specialist to manage our end-to-end hiring process and ensure we attract a...Show moreLast updated: 30+ days ago
    Recruitment Manager (Onsite) - #34551

    Recruitment Manager (Onsite) - #34551

    Manila RecruitmentPasig, Metro Manila, PH
    Quick Apply
    Our client is a BPO company supporting a well-established automotive brand.BPO company background - BPO and offshore staffing services provider founded in 2005. They specialize in helping businesses...Show moreLast updated: 28 days ago
    • Promoted
    Transcom Pasig is Hiring Start Your BPO Career Today

    Transcom Pasig is Hiring Start Your BPO Career Today

    JobsAvenuePHPasig, National Capital Region, PH
    Transcom Pasig is Hiring – Start Your BPO Career Today Why Join Transcom Pasig? Looking for a workplace closer to home? Our Pasig site is hiring and it’s the perfect chance to avoid the long trave...Show moreLast updated: 30+ days ago
    • Promoted
    Recruitment Officer

    Recruitment Officer

    Unitra Maritime Manila Inc.Malate, National Capital Region, PH
    Lead the recruitment processes for Unitra Maritime Manila Inc.Work closely with maritime professionals to fill vacancies aboard various types of vessels. Develop and maintain a network of contacts t...Show moreLast updated: 30+ days ago
    • Promoted
    Recruitment Specialist (Overseas Deployment)

    Recruitment Specialist (Overseas Deployment)

    TASQ Staffing SolutionsMakati, National Capital Region, PH
    Work Setup : On-site (Makati) Shift : Dayshift (8 am-5 pm) - First Saturday of the month is working, all other Saturdays and Sundays are off Responsibilities : • Bachelor's Degree in HRDM, Psycholo...Show moreLast updated: 30+ days ago
    • Promoted
    HR Supervisor / Team Leader

    HR Supervisor / Team Leader

    HMD Hermada HR Solutions CorporationQuezon City, National Capital Region, PH
    HR Supervisor Location : Quezon City Industry : Medical Distribution Company Employment Type : Full-Time About the Role We are looking for a HR Supervisor to join our client’s team in Quezon City.T...Show moreLast updated: 30+ days ago
    Volume Recruitment Lead (NCR East)

    Volume Recruitment Lead (NCR East)

    Filinvest GroupMandaluyong City, Metro Manila, Philippines
    Quick Apply
    The Volume Recruitment Supervisor supports the end-to-end execution of high-volume hiring strategies to meet the companys sales manpower needs. The role focuses on candidate sourcing, recruitment co...Show moreLast updated: 30+ days ago
    Recruitment Supervisor

    Recruitment Supervisor

    MR DIY PhilippinesMarikina City, Metro Manila, Philippines
    Quick Apply
    Partnering with store hiring managers to determine, calibrate and maintain staffing needs including the criteria and job description of the positions. Conducting end to end recruitment which include...Show moreLast updated: 12 days ago
    Recruitment Reporting Analyst

    Recruitment Reporting Analyst

    Satellite OfficeTaguig, Metro Manila, PH
    Quick Apply
    Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that ...Show moreLast updated: 28 days ago
    Recruitment Team Manager

    Recruitment Team Manager

    PartnerHeroMetro Manila, PH
    Quick Apply
    Role Detail Job Title : Recruitment Team Manager Department : Talent Acquisition Location : Hybrid (Metro Manila) Reports To : Global Director, Talent Acquisition About Us Crescendo represents p...Show moreLast updated: 30+ days ago
    • Promoted
    KOL Supervisor

    KOL Supervisor

    Gavin Ventures Inc.Taguig, National Capital Region, PH
    JOB QUALIFICATIONS : • Bachelor's Degree in Marketing, Advertising, Communications or related field.Having previous experience in talent recruitment or talent management (KOL / influencer / Creators) wi...Show moreLast updated: 30+ days ago