We are urgently hiring Call Center Agents to work in Quezon City - Bridgetown
Earn up to 18k pay with 13th and 14th month pay
Job Responsibilities :
- Handle inbound / outbound calls from patients and providers.
- Provide accurate information on benefits, claims, and coverage.
- Verify member eligibility and process service requests.
- Maintain confidentiality and comply with data privacy regulations.
- Deliver empathetic, professional customer support.
- Document all interactions and escalate complex issues as needed.
- Meet performance targets for quality, efficiency, and customer satisfaction.
Why join us?
18k basic pay + 1k flex fund allowance20% Night differentialHMO coverage for employee upon Day 1 and HMO dependent upon certificationLife and Accident InsuranceAnnual increase based on performance13 and 14th month PayQualifications :
College Graduate with or without experienceCompleted 2 years in College with 6months customer service related experience / work experienceAbove Average English communication skillsGood interpersonal skillsAnalytical and problem solving skillsGood comprehension skillsBasic knowledge with MS OfficeWilling to work on weekends and holidaysJoin us and don't miss the opportunity to have an amazing BPO experience.