WFM / Workforce Team Lead (Hybrid)

TASQ Staffing SolutionsPasay City, Metro Manila, Philippines

30+ days ago

Job description

Job Title : Assistant Manager, Workforce / Team Lead, WFM

Work setup : Hybrid setup in MOA, Pasay

Shift Schedule : Night shift / shifting

Qualifications :

At least 2 years completed in college
2 to 3 years Assistant Manager / Lead Assistant Manager in WFM with 5 years total BPO experience
Knowledgeable of Erlang / OCC tools
Preferably with an Insurance campaign background
Preferred - Workforce tool ERLANG

Create a job alert for this search

Team Lead • Pasay City, Metro Manila, Philippines

Related jobs

Senior Workforce Analyst

Ubiquity Global Services, Inc.Taguig City, PH

Quick Apply

The Responsibilities : Manage the global seat allocation for agents.Consolidation of data across all programs.Analyzes gathered data and ensures utmost accuracy. Works with WFM Delivery, Operations a...Show moreLast updated: 14 days ago

FSQA Team Lead

HelloConnect Inc.Taguig, Metro Manila, Philippines

Quick Apply

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care.Leveraging our extensive experience in developing customer care tailored to the imm...Show moreLast updated: 30+ days ago

Workforce Management Specialist

Genfinity Philippines, Inc.Makati City, Metropolitan Manila, PH

Quick Apply

Omaha, Nebraska, with offices in Tampa, FL and Manila, Philippines.Banyan is a pioneer and thought leader in the virtual care industry. Our talented team and innovative care model improve outcomes f...Show moreLast updated: 30+ days ago

BPO Workforce Manager - Pasay

TASQ Staffing SolutionsPasay City, Metro Manila, Philippines

Quick Apply

Position : Workforce Manager (MOA Pasay) | Onsite.Monday to Friday, 5 AM - 4 PM (may vary based on business needs, especially for AU Program). Develop monthly, daily, and interval forecasts by analyz...Show moreLast updated: 30+ days ago

Promoted

Salesforce Director (SF Core)

HRTXTaguig, Metro Manila, Philippines

About the job Salesforce Director (SF Core).Translating the vision, you set the tone and inspire others to follow.Your role is crucial in driving business growth, shaping the direction of client en...Show moreLast updated: 21 days ago

Player Engagement - Team Lead

Keywords StudiosPasig, Metro Manila, PH

Quick Apply

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see ...Show moreLast updated: 15 days ago

Workforce Optimization Analyst

DatacomManila, National Capital Region, PH

Quick Apply

With over 6,200 people, and centre’s of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and...Show moreLast updated: 30+ days ago

Workforce Senior Analyst

Ubiquity Global Services, Inc.Taguig, Metro Manila, PH

Quick Apply

The Responsibilities : • Create reports on historical call volume, handle time and operating performance.Develop call forecasts to a level of detail necessary for effective headcount planning ...Show moreLast updated: 30+ days ago

Promoted

SAP WM and EWM Lead (Hybrid)

BlaseekTaguig City, National Capital Region, PH

Job Summary We are seeking an experienced SAP S / 4HANA Extended Warehouse Management (EWM) Lead to oversee and execute end-to-end implementations. The role involves deep expertise in SAP EWM, with a ...Show moreLast updated: 30+ days ago

Workforce Supervisor

Ubiquity Global Services, Inc.Eastwood, Quezon City, Metro Manila, PH

Quick Apply

Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve...Show moreLast updated: 22 days ago

Resource / Workforce Manager

TestronicMandaluyong City, Metro Manila, PH

Quick Apply

We are seeking an organized, data-driven, and people-focused.In this pivotal role, you will ensure.Working closely with Production, HR, Recruitment, Business Development, and the Global Program Dir...Show moreLast updated: 10 days ago

Promoted

GDS Consulting | Organizational Workforce Transformation Associate

EYTaguig, Metro Manila, Philippines

GDS Consulting | Organizational Workforce Transformation Associate.EY Taguig, National Capital Region, Philippines.Leverage experience in Organization Design, Workforce Planning, Leadership & Cultu...Show moreLast updated: 30+ days ago

BPO Workforce Manager (MOA, Pasay)

TASQ Staffing SolutionsPasay City, Metro Manila, Philippines

Quick Apply

About the Position : Workforce Manager (MOA Pasay) | Onsite.Work Schedule : Monday to Friday, 5 : 00 AM 4 : 00 PM (may vary based on business requirements, AU Program). Develop monthly, daily, and interva...Show moreLast updated: 30+ days ago

Promoted

Salesforce Director

PwCMakati, Metro Manila, Philippines

PwC Makati, National Capital Region, Philippines.This role is a Director level position in PwC Southeast Asia Consulting, focusing on Salesforce delivery and advisory services within the Business A...Show moreLast updated: 17 days ago

BPO Workforce Management Specialist (Hybrid)

PartnerHeroMetro Manila, PH

Quick Apply

Role Details Type of Support : Workforce Management Contract Duration : Full Time Work Type and Location : Onsite, Taguig Expected Start Date : October 16, 2025 About Us Crescendo re...Show moreLast updated: 23 days ago

Promoted

SAP Analytics Lead (Hybrid)

blaseekTaguig, Metro Manila, Philippines

Taguig, National Capital Region, Philippines.We are seeking a highly skilled and hands‑on SAP Analytics Lead with strong expertise in SAP S / 4HANA, Embedded Analytics, Business Intelligence (BI), an...Show moreLast updated: 30+ days ago

Team Lead

PayretoMakati City, Metro Manila, PH

Quick Apply

WHAT WE OFFER Competitive Salary Packages Professional Development Opportunities Hybrid Work Setup Equipment Provided Day 1 HMO Life Insurance Position Overview The Team Lead (PaaS Shared) role is ...Show moreLast updated: 30+ days ago

Promoted
New!

Procure to Pay Team Lead (Hybrid Setup)

J-K Network ServicesQuezon City, National Capital Region, PH

Company : This company is one of the most largest IT company not only here in the Philippines but also in other country.They also focus on specializing It software, Hardware and AI tools.Position : P...Show moreLast updated: 15 hours ago

Promoted

GDS Consulting | Organizational Workforce Transformation Associate

Ernst & Young Advisory Services Sdn BhdTaguig, Metro Manila, Philippines

Other locations : Primary Location Only.At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best vers...Show moreLast updated: 30+ days ago

Promoted
New!

Team Leader BPO

Offshore Business ProcessingPasig City, National Capital Region, PH

Your next leadership move starts here.OBP offers the perks, the path, and the purpose.Are you ready to lead? Apply now! Job Summary -HMO on Day 1 -Receive promising perks and rewards -Experience ...Show moreLast updated: 21 hours ago