We are seeking a highly skilled and detail-oriented Benefit Plan Builder to configure and maintain client benefit plans using the RIMS processing system. This role is critical to ensure accurate and automated claims adjudication. As a “super user” of RIMS, you’ll collaborate with management and IT, troubleshoot processing issues, test software releases, and support special projects tailored to client needs.
Responsibilities
Plan Setup & Administration
- Build new group and product plans in RIMS, including run-in plans
- Use internal tools and checklists to ensure accurate configuration
Plan Design Review
Analyze plan documents, amendments, policies, and mandatesRecommend improvements for system-based adjudicationDocumentation & Reporting
Maintain records of active plan build tasksDocument processing notes, exception codes, and upload finalizeddata
Renewals, Amendments & Rewrites
Manage benefit changes and test updates before finalizingFreeze / release updates in RIMS based on approvalsCompliance Monitoring
Implement benefit changes per group policies and state regulationsClaim Support
Respond to claims inquiries and troubleshoot system issuesManage mailbox and make necessary RIMS updatesPlan Testing & Auditing
Conduct system testing and peer audits to ensure plan accuracyCollaboration & Communication
Communicate updates to departments (ID cards, billing, consultants)Coordinate with other plan builders and attend meetingsTraining & Support
Train internal teams on new or updated plans using documentationSystem Optimization
Work with IT to enhance RIMS functionality and share improvementsSpecial Projects & Provider Arrangements
Collaborate on provider contracts and automate processingDocument and train others on unique arrangementsOther Duties
Support reporting, special assignments, and tasks from managementRequirements
Technical & Industry Knowledge
Experience with QicLink or VBA platforms2–3 years of RIMS system experience1–2 years of plan building experience4–6 years of high-level claims processing and benefit knowledgeReinsurance and contract knowledge (specific & aggregate)Familiarity with federal laws affecting self-fundingMedical terminology and coding proficiencyCore Competencies
Strong problem-solving and multitasking abilitiesExcellent written and verbal communication, especially technicalwriting
Mathematical proficiency and attention to detailAbility to work independently and collaborativelyReliable, punctual, flexible, and emotionally matureInitiative-driven, with leadership potential and composure underpressure
Professional and respectful team playerSchedule : Monday to Friday, 8 : 00 AM – 6 : 00 PM E.S.T | 8PM-6AM PHT