E-Commerce Virtual Assistant

Job Description

This is a remote position.

Position Overview

We are seeking a detail-oriented and motivated E-Commerce Virtual Assistant (E-Commerce VA) to support client’s online retail operations. The ideal candidate will have a strong understanding of e-commerce platforms, excellent organizational skills, and a passion for customer service.

Key Responsibilities

• Manage product listings on e-commerce platforms (e.g., Amazon, eBay, Shopify).
• Assist with inventory management, including tracking stock levels and reordering supplies.
• Process customer orders and handle inquiries regarding order status, returns, and exchanges.
• Conduct market research to identify trends and optimize product offerings.
• Support marketing efforts, including managing social media accounts and email campaigns.
• Monitor website performance and assist with SEO optimization.
• Prepare sales reports and analyze data to identify opportunities for growth.
• Collaborate with suppliers and logistics partners to ensure timely delivery of products.
• Maintain a high level of customer satisfaction through prompt and professional communication.

Qualifications

Requirements

Hiring Requirements

Essential Hardware Requirements

Requirements

Hiring Requirements Bachelor’s degree in business, marketing, or a related field preferred. Minimum of 1-2 years of experience in e-commerce or administrative support. Familiarity with digital marketing strategies and tools is a plus. Availability to work flexible hours as needed - Various US timezones Essential Hardware Requirements Reliable Computer / Laptop High-Speed Internet Connection and Backup connection like a pocket Wi-Fi or 5G in phone Noise-Canceling Headset Webcam Workstation Setup Surge Protector or UPS