Revenue Manager

Job Description

This is a remote position.

Position Objectives :

This role focuses on yield and revenue management across the group of hotels within our network. You will provide hands-on specialist revenue support, analysis, and strategic recommendations for property managers, helping them maximize revenue performance.

The client utilizes state-of-the-art revenue management systems to facilitate automated rate adjustments, forecasting, and reporting. We require a Revenue Manager who can proficiently manage these systems, support traditional revenue management principles, and leverage key data insights to drive revenue growth across the portfolio.

This role will also involve managing relationships with OTAs (Online Travel Agents), ensuring strategic utilization of promotional tools, and collaborating across multiple departments to implement cohesive revenue strategies.

Key Responsibilities :

• Revenue Management System Support :
• Monitor and review data within revenue management systems (e.g., Duetto, IDeaS), adjusting pricing rules and segments as needed to ensure effective automated yielding and accurate forecasting.
• Provide expert analysis of RMS recommendations, understanding the logic behind price suggestions, and making informed adjustments when required.
• Support and train property managers in using Opera Cloud, RMS Cloud, Protel PMS, or similar systems, ensuring efficient usage across the network.
• Booking Pace & Forecasting :
• Track and review booking pace through pickup reports, regularly analysing trends and querying discrepancies.
• Use historical data, seasonal trends, and budget expectations to conduct monthly forecasts, providing actionable insights to property managers.
• Monitor group bookings and work with hotel managers to ensure timely room reviews, releases, and strategic rate positioning.
• Competitor Intelligence & Market Analysis :
• Utilise tools like STR Global to maintain up-to-date competitive intelligence, benchmarking hotel performance against the comp set.
• Regularly review each property’s performance against market standards using STR reports, interpreting data to optimise pricing and strategy.
• Understand key levers and promotional tools from OTAs, ensuring effective partnerships and revenue-driving campaigns across multiple channels.
• Revenue Strategy Development :
• Develop and recommend monthly revenue strategies, guiding property managers on optimal actions beyond standard BAR adjustments.
• Identify and address shortfalls in current revenue tools, suggesting improvements and innovations to enhance productivity and efficiency at group and property levels.
• Collaborate with Sales and Marketing teams, providing data analysis to inform business decisions, upcoming campaigns, and market positioning.
• New Property Integration & Systems Rollouts :
• Collaborate with the Distribution Manager for new property acquisitions, reviewing existing pricing strategies and developing a comprehensive revenue action plan.
• Assist in rolling out PMS systems and other technology integrations, ensuring seamless transitions.
• Industry Engagement & Learning :
• Stay updated with industry developments, attending relevant workshops, conferences, and training from ARMA and other providers.
• Actively participate in knowledge-sharing sessions, bringing new ideas and best practices to the team.
• Annual Budgeting & Planning :
• Engage in annual budgeting, planning, and rate contracting, providing data-driven insights to support financial targets.
• Work with property managers to set up strategic rate structures that align with long-term business goals.

System Knowledge & Technological Proficiency

Organisational Relationship

Extent of Authority

Performance Skills Standards :

Requirements

Here are the top 5 key qualifications and skills that the client is seeking for the Revenue Manager role :

Requirements

Performance & Skills Standards