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Team Lead - BPO Travel Sales (Cebu City)

Team Lead - BPO Travel Sales (Cebu City)

TASQ Staffing SolutionsCebu City, Cebu, Philippines
30+ days ago
Job type
  • Quick Apply
Job description

About the Position : Team Lead - Travel Sales (Cebu) | Onsite

Start Date : Immediate

Account Focus : Travel Sales

Support Type : Voice Support

Work Setup : 100% Onsite

Shift Schedule | Rest Days : Night Shift

Educational Qualification : Completed at least 2 years of college without any back subjects

Work Experience :

  • Minimum of 2 years of experience as a team lead in a sales line of business (LOB)
  • Proven ability to manage sales teams, with a focus on quota-based KPIs, closing techniques, objection handling, and adherence to sales scripts

Job Responsibilities :

  • Team Leadership & Management : Guide, motivate, and coach a team of travel sales agents to achieve and surpass sales targets. This includes recruiting, training, and developing team members.
  • Sales Performance & Strategy : Track and analyze sales results, identify improvement areas, and create strategies to boost profitability and meet business goals. This may involve setting sales plans, monitoring trends, and preparing performance reports.
  • Customer Service & Operations : Ensure the team delivers excellent customer service, provides expert travel advice, and offers tailored solutions, while effectively handling and resolving issues or complaints.
  • Collaboration & Communication : Work closely with other departments such as operations and product development to ensure smooth service delivery and alignment of goals. Maintain strong relationships and clear communication with clients and vendors.
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    Team Lead Sales • Cebu City, Cebu, Philippines

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