Inside Sales Specialist

Key Responsibilities :

• Deliver scripted sales pitches that describe products or services in a persuasive and engaging manner to potential customers.
• Contact businesses or private individuals via telephone to solicit sales for goods and services.
• Product & Service Explanation : Clearly explain the features, benefits, and pricing of products or services and address customer questions and concerns.
• Collect and accurately enter customer information (name, address, payment method) into the company’s system to process orders.
• Maintain detailed records of names, addresses, purchases, and responses from prospective customers to track interactions.
• Adjust sales scripts and approaches based on the needs, interests, and concerns of specific prospects, personalizing each interaction.
• Identify potential customers using a variety of sources, including telephone directories, magazine reply cards, and purchased lead lists.
• Answer inbound calls from prospective customers who have responded to advertisements, providing additional information as needed.
• Respond to customer inquiries through follow-up phone calls, emails, or letters to close sales or build rapport.
• Keep up-to-date records of contacts, accounts, and orders in the CRM system, ensuring all information is accurate and accessible.
• Conduct client or market surveys to gather insights and better understand the needs of potential customers.

Job Qualifications :

What We Offer :