Admin and Invoicing Associate

WHAT WE OFFER Competitive Salary Packages Professional Development Opportunities Hybrid Work Setup Equipment Provided Day 1 HMO Life Insurance Position Overview The Invoicing and Admin Associate plays a key role in supporting both billing operations and general administrative tasks within a fast-paced payment gateway / PSP environment.

This role is responsible for processing transaction-based invoices accurately and on time, while also handling various administrative duties to support the finance and operations teams.

The ideal candidate is detail-oriented, organized, and adaptable to the dynamic nature of the fintech and payment processing industries.

WHAT WOULD YOU DO?

Invoicing & Billing Prepare and issue accurate invoices based on merchant transaction volumes, pricing models (e.g., per-transaction, percentage-based, tiered), and service-level agreements.

Validate billing data from payment platforms and internal reporting tools before invoice generation.

Coordinate with Operations, Account Management, and Finance teams to resolve billing discrepancies and special pricing arrangements.

Process adjustments, credits, chargeback fees, and rolling reserve charges as needed.

Maintain up-to-date billing records and documentation for audit and compliance purposes.

Support month-end close activities related to billing and revenue recognition.

Respond promptly to merchant inquiries regarding billing statements and fee explanations.

Administrative Support Assist with the preparation and organization of internal financial reports and documentation.

Maintain accurate and up-to-date digital filing systems for billing, contracts, and regulatory documents.

Schedule and coordinate meetings with the necessary teams and manage related communication.

Support onboarding documentation for new merchants related to billing setup and compliance forms.

Handle general office or team administrative tasks, including data entry, internal communications, and basic documentation updates.

Assist in preparing materials for audits, filings, or regulatory reporting.

Adhoc Tasks Stay updated on industry trends to improve service quality and better support clients and / or operations.

Execute other duties and responsibilities as assigned by the immediate supervisor or manager.

Proactively identify and recommend initiatives to enhance departmental efficiency.

Demonstrate flexibility in extending working hours as necessary to meet business needs.

WHAT SHOULD YOU HAVE?

Bachelor’s Degree in any field.

Familiarity with transaction-base billing, PSP fee structures, and digital payment platforms.

Proficient in Microsoft Excel and billing / accounting software (e.g., QuickBooks, NetSuite, SAP).

Must have intermediate to advanced skills in G Suite / MS Office Suite Must have above-average attention to detail, logical, numerical, and verbal reasoning, and adherence to rules Process-oriented Good written and verbal communication skills Ability to handle confidential information with integrity and discretion.

Detail-oriented team player with a positive attitude Strong problem-solving and analytical skills Advanced technological skill set Ability to work well under pressure with a high degree of accuracy Ability to establish collaborative working relationships with extended team members 1–3 years of experience in invoicing, billing, or administrative roles—ideally within the fintech or payment processing industry.

Must be proactive, a critical thinker, a team player, and have a positive attitude Good Analytical and Strategic thinking High attention to detail Results-oriented Powered by JazzHR